Description
Job Summary:
The professional will handle travel assistance requests, coordinate assistance resources, and support customers, ensuring efficient service focused on satisfaction.
Key Highlights:
1. Travel assistance service and coordination
2. Process monitoring and customer support
3. Integration into a dynamic team and a long-term project
**Responsibilities:**
* Handling travel assistance requests;
* Coordinating assistance resources such as towing services and taxis;
* Monitoring processes and supporting customers;
* Ensuring efficient, customer-satisfaction-oriented service.
**Requirements:**
* Minimum 6 months of customer service experience;
* Fluency in Portuguese and English;
* Ability to handle stressful situations and make decisions;
* Strong communication skills and customer orientation;
* Multitasking ability and priority management;
* Basic geographical knowledge is a plus.
**Offer:**
* Base salary: €935 \+ meal allowance \+ €70 shift allowance;
* Rotating schedule between 08:00 and 20:00;
* On-site work during weekdays and remote work on weekends;
* Days off on Saturday and Sunday;
* Integration into a dynamic team;
* Long-term project;
**Location:** Amadora
Compensation: €920.00 \- €935.00 per month
Benefits:
* Meal card/Ticket
Work location: Hybrid remote work in Amadora