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Call Center Operator | Customer Support | Amadora

€ 935/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The professional will handle travel assistance requests, coordinate assistance resources, and support customers, ensuring efficient service focused on satisfaction. Key Highlights: 1. Travel assistance service and coordination 2. Process monitoring and customer support 3. Integration into a dynamic team and a long-term project **Responsibilities:** * Handling travel assistance requests; * Coordinating assistance resources such as towing services and taxis; * Monitoring processes and supporting customers; * Ensuring efficient, customer-satisfaction-oriented service. **Requirements:** * Minimum 6 months of customer service experience; * Fluency in Portuguese and English; * Ability to handle stressful situations and make decisions; * Strong communication skills and customer orientation; * Multitasking ability and priority management; * Basic geographical knowledge is a plus. **Offer:** * Base salary: €935 \+ meal allowance \+ €70 shift allowance; * Rotating schedule between 08:00 and 20:00; * On-site work during weekdays and remote work on weekends; * Days off on Saturday and Sunday; * Integration into a dynamic team; * Long-term project; **Location:** Amadora Compensation: €920.00 \- €935.00 per month Benefits: * Meal card/Ticket Work location: Hybrid remote work in Amadora

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Posted by

João Santos

Indeed · HR

Location

João Santos

Indeed · HR

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