Description
Job Summary:
We are seeking a Technical Assistant to support internal teams, monitor operational processes, and resolve technical issues, with a focus on organizing information and collaborating on procedures.
Key Highlights:
1. Technical support to internal teams and process monitoring
2. Support in resolving daily technical issues
3. Organization and updating of technical information
**Know-How Diagnósticos** was founded in 2011 due to the need for rapid adaptation to the demands and challenges of the diagnostic market in Portugal. We are located in Famões, Odivelas.
**Technical Assistant**
We are recruiting a Technical Assistant to join our team.
**Responsibilities:**
* Providing technical support to the company's internal teams
* Monitoring operational processes
* Supporting resolution of day-to-day technical issues
* Organizing and updating technical information
* Collaborating on implementation and improvement of internal procedures
* Communicating with customers and suppliers for technical support and clarification of doubts
**Requirements:**
* Strong problem-solving skills
* Good computer literacy
* Sense of responsibility and organizational ability
* Good communication skills and ability to work effectively in a team
* Ability to work autonomously
* Prior experience (valued but not mandatory)
* Working hours from 9:00–18:00, with lunch break (13:00–14:00)
* Willingness to travel
**We Offer:**
Machine training.
Benefits:
* Internet access
* Company car
* Free parking
* Transportation allowance
* Company mobile phone
Experience:
* Technical Assistance: 3 years (preferred)
License/Certification:
* Category B1 driver's license (mandatory)
Willingness to travel:
* 50% (preferred)
Work location: On-site