Star Assistant - C. Santos VP Alfragide

Description

Job Summary: We are seeking a dynamic and positive assistant for client reception and specialized customer service, ensuring customer satisfaction and enhancing the overall experience. Key Highlights: 1. Integration into a competitive team with a focus on continuous training 2. Real career advancement opportunities 3. Employee support program (physical, mental, and emotional) **Star Assistant \- C. Santos VP Alfragide** **Location:** Alfragide C. Santos VP is a leading automotive brand in Portugal and the official representative of Mercedes\-Benz, smart, Aston Martin, and Maserati. With a presence across multiple locations \- Lisbon, Cascais, Porto, South Bank, and Madeira \- the company boasts over one hundred years of history, distinguished by technical excellence, innovation, and outstanding customer service. **Job Description** * Reception and specialized customer service, identifying customer needs and directing them to the respective Customer Manager, Salesperson, or other organizational staff; * Enhancing and facilitating the customer experience, making it as comfortable as possible; * Informing customers of potential waiting times; * Remaining available and accessible to showroom visitors; * Ensuring customer satisfaction; * Managing the customer reception area and maintaining its cleanliness; * Implementing, monitoring, and consolidating company standards, procedures, and those defined within the Quality Management System. **Profile Requirements** * Completion of 12th grade; * Excellent personal presentation; * Foreign language skills (English); * Familiarity with information systems from an end-user perspective; * Sensitivity to perceive and understand customer interests; * Outstanding communication skills; * Ability to work effectively in a team and self\-organize; * Dynamic, positive profile with strong adaptability to change. **What We Offer** * Integration into a competitive team with strong emphasis on continuous training and real career advancement opportunities; * Compensation commensurate with your experience and the value you bring to the role; * Meal card, health insurance, and access to various protocols and partnerships promoting your well\-being; * Employee support program focused on physical, mental, and emotional well\-being. We distinguish ourselves through technical excellence, innovation, and outstanding customer service, and we seek professionals who wish to grow with us and join a team that values rigor, trust, and passion for the automotive industry. Join us! Work location: On\-site