Job Summary: The professional will manage objectives, control services, support sales in selling credit and financing products, and promote customer service quality, ensuring service communication within the store. Key Highlights: 1. Orientation toward company and store objectives and results. 2. Support to sales in selling credit and financing products. 3. Promotion of service quality delivered by partners and internal communication. #### **Store: Loures** #### **Your Day\-to\-Day** * I know the Company’s, store’s, and my department’s objectives and results, enabling me to guide teams and focus my work on achieving expected objectives and results; * I monitor and track services prescribed by the Sales teams, including Home Card, Financing Card, Delivery, Installation, Maintenance Services, Renovation, and Online Architect; * I support Sales in implementing Personal Credit \[GSB]; * I sell Personal Credit to customers \[MSB and Proxi]; * I support Sales in implementing Financing \[Proxi]; * I monitor and promote the improvement of service quality delivered by partners (installers, suppliers, repair technicians, etc.) through daily database tracking and feedback delivery; * I promote service communication across all other store departments, informing and monitoring service KPIs while ensuring timely updates to in-store signage related to service offerings; #### **Who We Are Looking For** * Minimum academic qualification: 12th grade; * 1–2 years of relevant professional experience; * Interest and experience in sales and logistics; * Strong interpersonal skills and ability to work in a team; * Customer orientation and sensitivity to customer needs; * Good communication skills, strong business and results orientation; * Organizational and information analysis capabilities; * Initiative, critical thinking, and entrepreneurial mindset; * English language proficiency. #### **What We Offer** * Integration into a multinational company with competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Career development plan, including access to an individual development program that enables growth within our organization; * Initial training for onboarding into the company and role; * Well-being policies, including up to 30 annual vacation days; * Employee referral program, with incentives for each recommended candidate who joins the team; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and embrace a Human First culture, where every employee is a leader with the opportunity to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
