**ABOUT THE ROLE** ------------------ As a **Customer \& Production Planner**, you will join our team at Preh Portugal (Trofa), ensuring smooth production flows and strong customer support. You’ll be the link between production and clients, helping to align plans with operational capacity while guaranteeing on\-time deliveries and customer satisfaction.**THE CHALLENGES IN FRONT OF YOU:** ----------------------------------- * Ensure excellent service to customers, production areas, and other Preh Group companies. * Establish and maintain close relationships with clients regarding short\-term planning, follow\-up, and deliveries. * Adjust production plans in case of material shortages, equipment capacity issues, or workforce constraints. * Optimize workflows between different operations to avoid bottlenecks and inefficiencies. * Monitor daily physical inventory and reconcile with SAP, resolving inconsistencies. * Track and update production data in real\-time. * Guarantee on\-time deliveries while monitoring customer performance evaluations. * Ensure shipments meet client requirements and quality standards. **WHAT YOU BRING TO THE TABLE** ------------------------------- **You are more than your resume** – you are motivated, a team player and customer\-oriented. To succeed in this role, you’ll bring: • Academic