Application Production Support

Description

Summary: The candidate will provide application support in Banking and Financing Services, understanding business needs, maintaining shift coverage, and documenting knowledge. Highlights: 1. Support banking and financing applications 2. Opportunity to automate tasks with scripting 3. Collaborative team environment with knowledge sharing **Description du poste** The candidate will provide application support within the Banking and Financing Services area for the Germany Applications. **Main Tasks:** * Support the business in their IT needs and understand the business workflows and scenarios * Maintaining a proper coverage in their designated shift * Voluntarily picking up work and tasks as received over email, tickets or in person. * Provide business, team members and other project/task partnering teams updates on the issue/task/project. * Documenting and training other team members * Shadow other team members and seek to learn to improve day to day coverage of the platforms * Sharing knowledge within the team as well documenting the issues/incidents for better follow up * Improving day to day tasks by writing scripts and automate tasks that are procedure oriented. * Understand the underlying issue and the associated patch fix/release and identify systemic issue * Availability to work during Holidays / Weekends as per pre\-defined needs and on a rotational basis with the rest of the team **Profil*** Good knowledge and capabilities in scripting languages, network, Windows, and Linux environments * Oracle weblogic knowledge is a plus * Oracle SQL knowledge is Mandatory * ITIL understanding is also a plus. * Ansible **Language Skills:** * Fluent in English **À propos d'Inetum** **Country** Portugal **Location** Porto **Contract Type** Open\-ended contract