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You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution.\n \n\n \n\nAs a Service Coordinator at Kyndryl, you'll perform post\\-resolution incident reviews and evaluate the effectiveness of incident resolution. 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We have opportunities that you won’t find anywhere else, including hands\\-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. \n\n\n\n \n\n**Who You Are**\n\nYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer\\-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.\n \n\n \n\nRequired Skills and Experience\n \n\n \n\n* At least 5 years of experience in a key IT discipline such as desktop field services, network support, applications, security, or IT management\n* Capability to navigate effectively between infrastructure and application platforms, businesses and functions, end users and senior management\n* Expertise in desktop, technical, and help desk support, incident management, and service improvement\n* Experience in SLA Management/Service Management\n* Expertise in customer service and customer communications\n\n \n\nPreferred Skills and Experience\n \n\n \n\n* ITIL certified\n* High level communicator with good written and verbal skills\n \n\n**Being You**\n\nDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single\\-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. \n\n\n\n \n\n**What You Can Expect**\n\nWith state\\-of\\-the\\-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well\\-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. 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Alexandre Lobo 5, 3500-222 Viseu, Portugal","infoId":"6504850717721712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Principal Engineer – Cyber Security","content":"Building better and safer isn't a slogan, but the way we show up in the world.\n\n\nIt's how we make sure technology speaks not only in code, but with meaning: better technologies, better ways of working, and more inclusive communities.\n\n\nWe align with what matters for people and for the planet, actively nurturing it to be better and safer.\n\n\nAt the centre, it's our people who power everything we do. It's their talent, drive and different ways of thinking that keep us moving forward, pushing the limits of what's possible.\n\n\nWe are seeking a **Principal Engineer – Cyber Security** to act as a senior technical authority in cyber security–focused opportunities, supporting Business Development and the delivery of complex, high\\-assurance projects. 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You will contribute to business proposals through security concepts, threat and risk analysis, and compliance strategies that clearly articulate value and feasibility.\n\n\n**Delivery Support**\n\n\nProvide technical leadership and oversight to delivery teams, ensuring secure\\-by\\-design implementation aligned with proposed architectures and best practices. You will support critical project phases through technical reviews, security assessments, validation activities, and mentoring of engineers and architects.\n\n\n**Driving Innovation** \n\nStay current with emerging cyber security threats, technologies, and regulations, translating insights into improved solutions and offerings. You will represent the organization in relevant industry events, forums, and technical communities, strengthening technical credibility and market positioning.\n\n \n\n \n\n**What do we expect from you?**\n\n\n**Extensive experience in cyber security and secure systems engineering**, with 10\\+ years overall and several years in senior or principal technical roles, including pre\\-sales support, solution architecture, and technical leadership.\n\n\n**Deep expertise in cyber security architecture, risk management, and secure engineering**, ideally in regulated or safety\\-critical environments, with strong knowledge of relevant standards and frameworks (e.g. ISO/IEC 27001, NIST, IEC 62443, DO\\-326A/ED\\-202A, GDPR).\n\n\n**Strong customer and business orientation**, with the ability to build trusted relationships, support commercial activities, and contribute to complex project delivery across international markets (Central Europe, Northern Europe, and the US).\n\n\n**Excellent communication, presentation, and leadership skills**, including the ability to influence stakeholders, mentor engineers, and guide both sales and delivery teams.\n\n\nDegree in Computer Science, Cyber Security or a related field (Master's preferred), with fluency in English (German is a plus).\n\n \n\n \n\nEvery day we embrace new missions across **industries** as diverse as **aerospace, space, defence, transport, telecoms, government, energy, finance and healthcare**.\n\n\nNow, the real question is: are you ready to join us and help make the world a better and safer place?\n\n\n*Critical Software is proud to be a Benefit Corporation. 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Quebra Costas 1, 3000-179 Coimbra, Portugal","infoId":"6421609978201812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Frontend Engineer - Angular","content":"Building better and safer isn't a slogan, but the way we show up in the world.\n\n\nIt's how we make sure technology speaks not only in code, but with meaning: better technologies, better ways of working, and more inclusive communities.\n\n\nWe align with what matters for people and for the planet, actively nurturing it to be better and safer.\n\n\nAt the centre, it's our people who power everything we do. It's their talent, drive and different ways of thinking that keep us moving forward, pushing the limits of what's possible.\n\n \n\n**Which brings us to you, the person that will:**\n\n \n\n* Lead the design and architecture of scalable Angular applications using TypeScript, HTML5, and CSS3\\.\n* Define standards for reusable UI components, state management, and ensure consistency across projects using PrimeNG and Tailwind CSS.\n* Manage and mentor frontend developers, conduct code reviews, and foster best practices in responsive design, accessibility, and performance optimization within an agile environment.\n* Actively participate in coding and development tasks, building complex features and components. Write clean, maintainable code while setting quality standards through example and contributing to critical project deliverables.\n* Implement and oversee frontend integration with RESTful APIs and backend services (Java/Quarkus), seamless collaboration between frontend and backend teams.\n* Communicate with stakeholders to gather requirements, provide technical estimates, and translate business needs into technical solutions. Lead sprint planning, manage project timelines, and ensure alignment between technical execution and business objectives.\n\n \n\n**Critical Software provides:**\n\n\n* Work that fits your life, not the other way around\n* Offices designed to make you feel like you belong\n* A team that knows how to work hard, but also how to have fun\n* Pay that makes you feel valued, plus performance\\-based rewards\n* Your growth is our priority: training, support, and opportunities!\n\n\n**Plus, Perks with Purpose:**\n\n\n* **Private Health Insurance** \n\nBecause your health and peace of mind matters.\n* **Employee Assistance Programme** \n\nConfidential support for you and your household from mental health to legal or financial advice, we're here for whatever life throws your way.\n* **Home Office Support** \n\nGet what you need to work comfortably from home, without turning your living room into an ergonomic nightmare.\n* **Extra Holidays** \n\nThe longer you're with us, the more you get. Two extra days after your first year, and more as time goes on.\n* **Extra Parental Leave** \n\nTwo additional months of fully paid leave for both parents — whether you're welcoming a child by birth or adoption.\n* **Flex\\-time** \n\nWe don't clock\\-watch. Work when it makes sense for you, as long as it works for your team and goals.\n* **Gradual Return to Work Support** \n\nReturning after a long break? We'll help you ease back in with a plan that fits your pace and needs.\n* **Away From Keyboard \\- Sabbatical programme** \n\nLong\\-term employees can take time off to explore new ideas, projects or experiences and come back with fresh eyes and stories to tell.\n\n\nEvery day we embrace new missions across **industries** as diverse as **aerospace, space, defence, transport, telecoms, government, energy, finance and healthcare**.\n\n\nNow, the real question is: are you ready to join us and help make the world a better and safer place?\n\n\n*Critical Software is proud to be a Benefit Corporation. 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