CAFÉ OPERATOR

Description

Job Summary: We are seeking a professional passionate about the hospitality industry who ensures smooth operations and delivers exceptional customer service, fostering a welcoming experience. Key Highlights: 1. Ensure service quality and outstanding customer service. 2. Affinity with the restaurant and café industry, with willingness to learn. 3. Technical training in the field of Restaurant/Hospitality is valued. We count on you to **Ensure smooth establishment operations:** Follow and promote necessary procedures for efficient operations—from preparation to customer service. **Ensure service quality:** Maintain high standards of customer service, delivering a positive and welcoming experience to every customer. **Deliver Outstanding Customer Service:** Provide attentive, personalized service, ensuring customer satisfaction and encouraging repeat visits. Therefore, you bring **Affinity with the restaurant and café industry:** Genuine interest in this field, with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in restaurant, café, or similar roles. **Proficiency in IT Tools:** Familiarity with Office tools and Winrest software is an advantage. **Technical Training in Restaurant/Hospitality:** Vocational/technical training in this field is valued and considered a differentiating factor. **What we offer you:** * Meal allowance, either as a cash benefit or via Dá Card (whichever is more advantageous to you); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal Mobility Programs to foster talent development; * Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions; * Onboarding and initial training program, continuous learning platform, and Financial Literacy Program; * Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks; * Newborn Kit for your upcoming baby; * Annual Flu Vaccination, including administration (voluntary participation); * Somos Sonae Program, offering psychosocial, financial, and legal support to employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program with over 300 leading brands; * Competitive salary.