HOTEL DIRECTOR

Description

Summary: Effectively manage overall ship operations and guest experience while ensuring the highest levels of guest satisfaction and strong financial performance. Highlights: 1. Manage overall ship operations and guest experience 2. Ensure highest levels of guest satisfaction 3. Drive financial performance with an entrepreneurial approach **Qualifications:** * SHIPBOARD Employment type * Ability to speak English clearly, distinctly and cordially with guests. * 3\-5 yrs background experience as Hotel Director/Hotel General Manager in a 4 or 5 \* Hotel. * Guest services shipboard experience is an advantage. **Essential Duties and Responsibilities:** * Effectively manages overall ship operations and guest experience. * Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues. * Ensures all inventory levels are appropriate per targets and operational requirements. * Responsible for overall hotel department financial performance (expenses/revenue). · * Actively displays a business ownership mentality when developing tactical plans to achieve financial targets. · * Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.