**Additional Information** **Job Number**25168530 **Job Category**Sales \& Marketing **Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Handle general administrative tasks to assist the Sales and Marketing department (e.g., filing, sending emails or faxes, data entry, making photocopies). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or event orders). Promote the brand image of the banner both inside and outside the company. Gather materials and create information packs (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining loyalty among existing Marriott customers. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) using software utilized in the sales process. Respond to customer inquiries about hotel facilities/services (e.g., operating hours, room types and rates, offers, promotions, entertainment, restaurants, special events). Serve as a point of contact for customers and communicate with them via phone and email to answer questions and requests. Follow and apply all chain policies and procedures; ensure wearing a clean and complete work uniform; maintain a neat and professional appearance at all times in the workplace; respect confidentiality when disseminating information related to the brand and/or hotel, and protect all company assets. Welcome and receive all guests according to brand standards; anticipate their needs and respond accordingly, and thank them warmly. Use clear and courteous language in all communications; prepare and accurately and thoroughly proofread written documents; answer the phone using appropriate language. Develop positive and constructive professional relationships with peers; work together and support each other to achieve common goals; listen and respond appropriately to other employees' concerns. Comply with quality requirements and standards. Move, lift, carry, pull, and place loads weighing up to 4.5 kilograms independently. Perform all other duties requested by supervisors that are consistent with the position. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: None. License or Certification: None. *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity, and providing equal opportunities for all. We have established an environment where our employees' unique characteristics are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure prevention of discrimination based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.* Marriott Hotels properties strive to elevate the art of hospitality by innovating whenever possible while preserving the comfort inherent in what is familiar to us around the world. As a Marriott Hotels employee, you will help us fulfill our promise of wonderful hospitality, always, by delivering thoughtful, genuine, and innovative service that honors and develops this living heritage. With our name synonymous with hospitality worldwide, we proudly welcome you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you will become part of the portfolio of brands of Marriott International. **Join** a company that gives you the chance to bring your best self, **find** meaning in your professional life, **be part** of an exceptional international team, and **become** the best version of yourself. JW Marriott is part of the luxury portfolio of Marriott International and consists of more than 100 beautiful properties located in gateway cities to their regions and in the finest resort destinations around the world. For JW, our employees come first. Because if you feel good, our guests will too. JW Marriott associates are confident, innovative, authentic, and intuitive individuals who carry forward the legacy of the company's founder, J. Willard Marriott, after whom the brand is named. Our hotels offer a unique work experience where you will be part of a community and experience true camaraderie with a diverse group of colleagues. JW offers training, development, and recognition opportunities, and most importantly, a place to nurture your passions within a luxurious environment that emphasizes holistic well-being. Treating our guests exceptionally begins with taking care of our employees. This is what we call The JW Treatment™. By joining JW Marriott, you will become part of the portfolio of brands of Marriott International. **Join** a company that gives you the chance to bring your best self, **find** meaning in your professional life, **be part** of an exceptional international team, and **become** the best version of yourself.