Server

Description

Summary: A non-management role responsible for serving meal courses and alcoholic beverages to guests while maintaining cleanliness of the work area and delivering high-quality service. Highlights: 1. Provide exceptional service to guests and embody the spirit of hospitality 2. Emphasize teamwork and foster positive workplace relationships 3. Work in an environment focused on holistic well-being **Additional Information** **Job Number**26105746 **Job Category**Food and Beverage \& Culinary **Location**Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve meal courses and alcoholic beverages to guests. Set tables according to event type and service standards. Answer guest questions regarding menu selections. Communicate with the kitchen regarding menu-related inquiries, wait times, re-preparation requests, and product inventory. Relay guest dietary requirements, allergies, restrictions, and special requests to the kitchen. Record transactions in the MICROS system at time of order. Confirm guest satisfaction with each course and beverage served. Maintain cleanliness of the work area, tableware, glassware, and other items throughout the shift. Complete closing duties, including restocking items and turning off lights. Present guests with accurate physical invoices and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, or unsafe working conditions to management; complete safety training and certification. Maintain a clean and professional appearance in uniform and personal grooming; safeguard confidential information; protect company assets. Welcome, recognize, and anticipate the service needs of all guests in accordance with company standards; assist guests with disabilities; sincerely thank guests for their patronage. Communicate clearly and professionally with others. Build positive workplace relationships and support the team in achieving shared goals; actively listen to and appropriately respond to concerns raised by fellow employees. Ensure adherence to quality expectations and standards. Read and visually verify information presented in various formats, including small print. Stand, sit, or walk for extended periods. Lift, carry, and move objects weighing up to 25 pounds (approximately 11 kg) unassisted; move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate uneven, inclined, or slippery surfaces, and ascend/descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is an equal opportunity employer committed to welcoming and providing opportunities to all individuals. We actively cultivate an inclusive environment where every associate’s background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. We are dedicated to eliminating discrimination on any basis, including disability, veteran status, or any other grounds protected under applicable law.* Marriott Hotels strive to maintain the comfort of approachable spaces worldwide, drive innovation at every opportunity, and elevate hospitality. Joining Marriott Hotels means committing to uphold the promise of “Always Host with Care” as a Host. Will you deliver forward-looking, heartfelt, warm service—honor and advance our enduring company spirit? Explore career opportunities at Marriott Hotels, globally recognized as the epitome of hospitality. By joining Marriott Hotels, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.** JW Marriott is one of Marriott International’s luxury brands, with over 100 beautiful hotels/resorts located in major cities and distinctive resort destinations worldwide. At JW Marriott, associates come first—because associate happiness directly translates into guest happiness. JW Marriott associates are confident, innovative, sincere, intuitive, and embody the legacy of J. Willard Marriott, the brand’s founder. At JW Marriott, you become part of a community, experience genuine camaraderie with diverse colleagues, and enjoy a unique work experience unmatched elsewhere. JW Marriott offers training, development, and recognition opportunities, and provides a luxurious environment focused on holistic well-being where you can pursue your passion. We believe that caring for our associates is essential to delivering exceptional guest care—that is JW Treatment™. By joining JW Marriott, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.**