Commercial and/or Operational Assistant

Description

Job Summary: The Commercial and Operational Assistant supports daily commercial and operational activities in Lisbon, serving customers, providing information, preparing quotations, and assisting with shipment management. Key Highlights: 1. Support for commercial and operational activities in a dynamic environment. 2. Direct interaction with customers and team members, with a focus on problem solving. 3. Customer service functions, service sales, and logistics management. The Commercial and Operational Assistant position at Mail Boxes etc.3326 Campo Pequeno center is responsible for supporting commercial activities and ensuring the smooth daily operations of the Lisbon unit. On a day-to-day basis, the person in this role serves customers in person and by phone, provides information about shipping and logistics services, prepares quotations, and tracks orders. They also support customer prospecting, organize commercial documentation, and assist with shipment management. Daily responsibilities further include operational tasks such as receiving parcels, preparing packaging, and dispatching shipments—ensuring quality and prompt service. This is a full-time position, Monday to Friday, from 9:00 AM to 6:00 PM, with on-site work at the Lisbon store. **Qualifications** * Experience in commercial activities, including telemarketing. * Service sales at the counter with public-facing customer service. * English language proficiency for counter and telephone customer service. * Experience in customer prospecting. * Strong communication skills for clear interaction with customers and team members, active listening ability, and commercial argumentation. * Customer service experience with a problem-solving orientation, responsiveness, and courtesy. * A degree in commercial management, administration, logistics, or related fields is preferred, as is familiarity with office computer tools. * Organizational skills and the ability to thrive in a dynamic environment, along with a strong team spirit, are essential for success in this role. If you match this profile, please send your updated CV to the e\-mail mbe3326@mbe.pt \#Vagas \#Recrutamento \#AssistenteComercial \#AtendimentoAoCliente \#Vendas \#Logistica \#OportunidadeEmprego \#Comercial\#mbe3326\# Compensation: €920.00 per month Benefits: * Internet access * Meal card/ticket * Life insurance * Transportation allowance Work location: On-site