Job Summary: We are seeking a Reservation Agent to handle booking requests, provide information, and ensure accurate processing of reservations at The Beautique Hotels. Key Highlights: 1. Efficient and personalized reservation service 2. Collaboration with other departments to ensure guest satisfaction 3. Opportunity to grow and advance within the team At **The Beautique Hotels**, we recognize the importance of delivering high-quality reservation services. We are looking for an individual and group **Reservation Agent** who is eager to grow and progress — join our team! **Responsibilities:** * Handle reservation requests via telephone, e\-mail, and/or online, ensuring efficient and personalized service * Provide detailed information about our hotels, packages, and special offers * Ensure accurate registration and processing of all reservations * Collaborate with other departments to guarantee guest satisfaction * Stay up\-to\-date on pricing policies, availability, and reservation procedures **Requirements:** * Prior experience in hotel reservation roles * Excellent customer service and communication skills, both verbal and written * Problem\-solving ability * Knowledge of online platforms, reservation systems, and/or hotel management software is advantageous * Ability to work independently as well as collaboratively in a team * Fluency in Portuguese and English (additional language skills are a plus) * Availability to work rotating shifts, including weekends and holidays If you are proactive and wish to join The Beautique Hotels team, please send your CV to rh@thebeautiquehotels.com Type of position: Full\-time Compensation: €1,000.00 per month Selection question(s): * Do you have authorization to reside and work in Portugal? Experience: * Hotel Reservations: 1 year (preferred) Language: * Portuguese (mandatory) * English (mandatory)
João Santos
Indeed · HR
João Santos
Indeed · HR
