VDI System Engineer

Description

Job Summary: We are seeking a VDI System Engineer to manage and evolve a large-scale virtual desktop infrastructure, ensuring stability and performance. Key Highlights: 1. VDI Platform Administration and Support (Omnissa / VMware Horizon) 2. Incident Diagnosis and Implementation of Continuous Improvements 3. Collaboration with Internal Teams for Operational Continuity At Onile IT, we drive technological transformation for organizations. Our mission is to redefine the national consulting paradigm through the concept of **FairSourcing**, which embodies our values: transparency, trust, and fair relationships—both with clients and colleagues. **VDI System Engineer (m/f)** We are looking for a **VDI System Engineer** to join a critical operations project focused on managing and evolving a large-scale virtual desktop infrastructure (Omnissa / VMware Horizon) supporting call center environments. **What We Are Looking For** * 2–3 years of experience with Omnissa / VMware Horizon or VMware EUC technologies * Experience in large-scale VDI or desktop virtualization environments * Hands-on experience managing infrastructures with thousands of virtual desktops * Solid knowledge of Microsoft system administration * Good understanding of server infrastructures and troubleshooting capability * Experience in multi-data-center distributed environments * Ability to operate in critical contexts with a strong sense of responsibility **We Value** * Experience in call center or end-user computing environments * Knowledge of VDI performance tuning and capacity planning * Experience in infrastructure monitoring and automation * Competencies in enterprise-level incident and problem management **Your Responsibilities** * Administer and support the VDI platform (Omnissa / VMware Horizon) * Ensure stability, performance, and availability of virtual desktops * Monitor and optimize servers and distributed infrastructure * Diagnose incidents, perform root cause analysis, and implement improvements * Support Microsoft systems and platform components * Collaborate with internal teams to ensure operational continuity * Contribute to continuous improvements, security, and infrastructure best practices **What We Offer** * Competitive compensation aligned with demonstrated experience * Opportunities for continuous training * Health insurance including dental coverage * 22 vacation days \+ birthday leave * Hybrid work model (2 fixed in-office days: Monday and Tuesday – Lisbon) Employment Type: Full-Time Selection Question(s): * Experience with VMware Horizon or Omnissa? Work Location: Hybrid remote work in Lisbon