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Job Summary: Ricoh is seeking an IT infrastructure specialist to administer physical and virtual systems, manage virtualization, storage, backup, and resolve incidents in critical environments. Key Highlights: 1. Global leader in digital services with a people-centered culture 2. Inclusive work environment that values growth and positive impact 3. Professional development opportunities and recognition of achievements About Ricoh A global leader in digital services, recognized for innovation, sustainability, and a people-centered culture. We are positioned in Gartner's Magic Quadrant, included in the "World's 100 Most Sustainable Companies" list, and named one of the "World's Best Employers 2025" by Forbes. At Ricoh, we believe people perform at their best when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and generate positive impact—while helping build a more sustainable future. **Find your place. Transform your future.** Our purpose centers on understanding and improving how people work. By focusing on real-world work experiences, we help each individual develop skills, reach potential, and perform work that truly matters. **People transform when they love what they do** This conviction lies at the heart of our promise, The Ricoh Promise. It guides how we select talent, support our people, and collaborate daily—creating an environment where you can grow, feel valued, and make a difference. When you join Ricoh, we encourage you to share your ideas, question how things are done, and collaborate with others to build something better. If you seek a place where your voice is heard, your development is supported, and your work has real impact, you’ll feel at home at Ricoh. What You’ll Do * Administer physical and virtual systems in critical environments * Manage virtualization environments (**VMware and/or Hyper‑V**) * Administer **storage (SAN/NAS), backup, and disaster recovery (DR)** * Resolve complex incidents (**L2/L3**) ensuring availability and performance * Participate in infrastructure projects (**datacenter \+ cloud**) * Manage networks (VLANs, routing, connectivity) and perimeter security solutions * Implement and provide end‑to‑end support for infrastructure solutions What You’ll Need Requirements Mandatory * \+5–8 years of experience in IT infrastructure * Solid experience in: + **VMware vSphere (ESXi, vCenter, HA/DRS) and/or Hyper‑V** + **Windows Server, Active Directory, DNS, DHCP, GPO** + **SAN/NAS storage and backup solutions** * **Strong knowledge of perimeter security solutions (firewalls, VPNs, IDS/IPS), including installation, maintenance, and analysis** * Networking knowledge (VLANs, routing) * Experience in critical environments * English proficiency at B1 level or higher Preferred * Veeam, Avamar, DataDomain * Firewalls: Cisco, Palo Alto, Checkpoint, Fortinet * **Dell EMC** equipment * PowerShell, Azure / M365 In return for your commitment… At Ricoh, we believe work should be meaningful, supported, and fulfilling. To this end, The Ricoh Promise defines your experience through four pillars shaping our culture. **Love to Connect** You will join a global community built on openness, inclusion, and genuine collaboration. Across teams, countries, and functions, you’ll find people who listen, engage, and support each other—helping you feel valued and be yourself every day. **Love to Grow** Your development truly matters to us. We support your professional growth by providing tools and resources to enhance your skills and prepare you for the future in an ever-changing environment. **Love to Give Back** Purpose is integral to how we work. You’ll have opportunities to make a difference through volunteering, sustainability, and community initiatives reflecting our values and commitment to positive impact. **Love to Succeed** At Ricoh, success is built as a team. You’ll work in a flexible environment with resources promoting well-being and genuine recognition for outstanding work—through initiatives like the Imagine. Change. Awards, where we celebrate people’s achievements. We are committed to equal opportunity We believe diversity of perspectives makes us stronger. Therefore, our hiring decisions are based on skills, experience, and potential—and we uphold a firm commitment to ensure fair and inclusive processes. If you require any accommodation at any stage of the recruitment process, please let us know: we will be delighted to assist you so you can present your best self. **Ready to “Love what you do”? Apply now and help us shape what’s next.** FUNCTION### **ITS** LOCATION### **Lisbon** CONTRACT TYPE### **RICOH Permanent Contract** CLOSING DATE### **03\-Jul\-2026**
