ServiceNow Junior Developer

Description

Summary: Join TBSS as a Junior ServiceNow/JavaScript Developer, contributing to finance and accounting processes, translating business needs into solutions, and working on technically challenging domains. Highlights: 1. Work in an exciting and technically challenging domain 2. Act as a technical partner to internal stakeholders 3. Opportunity to configure and customize ServiceNow solutions Location: Paço de Arcos \- Q45, Portugal**Thales Business Support Services** (TBSS) acts as a Shared Service Center for **Thales Group** by serving a number of countries for various key tasks associated to finance and accounting processes. We are looking for a **ServiceNow/JavaScript Junior Developer** to join our team! You will have the opportunity of working in an exciting and technically challenging domain, acting as a technical partner to internal stakeholders, helping translate business needs into working solutions. **Your Mission:** * Work closely with the ServiceNow Team on day\-to\-day delivery (requirements, configuration, development, testing, deployments, and support); * Configure and customize ServiceNow solutions, including: Client Scripts, UI Policies, UI Actions; Workflows/Flow Designer automation; Reports, dashboards, and basic data imports; Integration support (e.g., REST patterns, data exchange troubleshooting); * Work on multiple streams in parallel (bug fixes, enhancements, small projects, and support requests); * Maintain clear technical documentation; * Escalate risks and blockers early and proactively. **Your Profile:** ----------------- * 1 to 2 years of hands\-on **JavaScript** experience (personal projects, bootcamp, internship); * Comfortable with modern **JS fundamentals** (ES6\+), basic debugging, and working with **APIs** (REST); * Basic front\-end understanding (HTML/CSS); * Familiar with common dev workflows (Git, code reviews, testing mindset; * Problem\-solving attitude: curiosity, debugging discipline, and willingness to learn; * Ability to work autonomously, take ownership of solutions, and thrive in a small, agile team; * Good level of **English** and comfortable communicating in an international environment. **Nice to have:** * ServiceNow exposure/certifications; * Angular or React experience; * Node.js, jQuery, Bootstrap, or other web tooling; * Any ITSM/ticketing tools exposure. The Group invests more than €4 billion per year in Research \& Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies. In 2024, the Group generated **sales of €20\.6 billion.** For our more than 83,000 employees in 68 countries we open up visionary perspectives, realize individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value\-focused management we support diversity actively. Say HI\* – Your journey to us At times of change our international teams are ready to meet the complexity of today with the industry\-leading technologies of tomorrow. Will you be part of it? Your contact Tiago Vital is looking forward to your online application on our Career portal. Jéssica Carrasqueira – Talent Acquisition Partner \#LI\-JC1 \#LI\-HYBRID