Technical Assistant

Description

Job Summary: We are seeking a Technical Assistant to support internal teams, monitor operational processes, resolve technical issues, and communicate with customers/suppliers. Key Highlights: 1. Technical support to internal teams and customers/suppliers 2. Organization and updating of technical information 3. Collaboration in the implementation and improvement of procedures **Know\-How Diagnóstico**s was founded in 2011 to meet the need for rapid adaptation to the requirements and challenges of the diagnostic market in Portugal. We are located in Famões, Odivelas. **Technical Assistant** We are recruiting a Technical Assistant to join our team. **Responsibilities:** * Provide technical support to the company's internal teams * Monitor operational processes * Support daily technical problem resolution * Organize and update technical information * Collaborate in implementing and improving internal procedures * Communicate with customers and suppliers for technical support and clarification of doubts **Requirements:** * Strong problem-solving skills * Good computer literacy * Sense of responsibility and organization * Good communication skills and ability to work in a team * Ability to work autonomously * Prior experience (valued but not mandatory) * Working hours: 9 a.m.\-6 p.m., with lunch break (1 p.m.\-2 p.m.) * Willingness to travel **We Offer:** Machine training. Benefits: * Internet access * Company car * Free parking * Transportation allowance * Company mobile phone Experience: * Technical Assistance: 3 years (preferred) License/Certification: * Category B1 driver's license (mandatory) Willingness to travel: * 50% (preferred) Work location: On-site