Job Summary: We are seeking a Service Advisor to welcome customers, schedule and monitor vehicle servicing, promote products and services, and handle invoicing—with a strong focus on customer experience and teamwork. Key Highlights: 1. Focus on quality and customer experience 2. Initiative, willingness to learn, and proactivity 3. Continuous training and development Welcome to **Caetano**. Here, one name represents multiple stories, diverse business areas, and brands that make a difference every day: **Toyota, Lexus, Caetano Collision, and GlassBack.** We are part of the Salvador Caetano Group and work to take automobiles (and people) further—from sales to after-sales, from collision repair to glass replacement—always prioritizing quality and the **Customer Experience.** To accelerate this engine, we seek individuals with initiative, a desire to learn, and the courage to take risks. We drive your future forward—shall we **Move Forward Together?** **What It Means to Be a Service Advisor:** * Responsible for welcoming customers * Schedules service appointments according to customer needs * Monitors vehicles received for servicing * Promotes after-sales products and services * Handles invoicing for completed services * Proficient in digital tools supporting daily operations * Continuously curious about discovering new ways to delight customers * Attentive, a good listener, and enjoys communicating * Organized, proactive, and skilled at teamwork **What We Offer:** * An additional vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within a Group with strong national and international presence * Integration into Portugal’s largest automotive group **What We Value:** * Customer service experience * User-level computer skills * Strong communication and interpersonal relationship skills * Passion for commercial activities * Excellent organizational ability, stress management, and team spirit **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, we promote equal opportunity and ensure integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
