Description
Job Summary:
upK is seeking a Contract Manager to coordinate and lead Contractual General Maintenance Services, optimize processes, and ensure customer satisfaction.
Key Highlights:
1. Coordination and leadership of Contractual General Maintenance Services
2. Promotion of an efficient interface between clients and the company
3. Collaboration in the development and monitoring of maintenance plans
upK, a company specialized in Maintenance Management, is seeking one Contract Manager to coordinate and lead Contractual General Maintenance Services.
Responsibilities:
Plan corrective and preventive intervention actions in coordination with customer expectations;
Promote an efficient interface between customers and upK, based on ethical, responsible, and effective conduct by field service technicians;
Develop the Technical Staff Training Plan;
Optimize material and logistical resources—both qualitatively and quantitatively—to ensure smooth service operation;
Conduct inquiries with national and international suppliers;
Negotiate prices and commercial terms;
Evaluate suppliers;
Participate in internal Quality audits;
Promote and lead periodic reviews with technicians to enhance maintenance quality;
Gather feedback from customers and maintenance technicians to promote and achieve established objectives;
Collaborate in drafting comprehensive maintenance contracts for service units;
Monitor the implementation and development of maintenance plans;
Prepare preventive maintenance plans for each unit;
Provide technical advisory support and budgetary control of operations;
Positively contribute to implementing the Quality, Environment, and Safety Management System (QESMS) according to one’s role and team members, ensuring compliance with legal and other requirements and continuous QESMS improvement;
Ensure Team Leaders implement the QAS Management System, complying with legal and other requirements and supporting continuous improvement.
Requirements:
Bachelor’s degree in Mechanical Engineering or Electrical Engineering;
Proactive;
Strong communication and teamwork skills.
Benefits:
Health insurance after 6 months
Company vehicle
Meal allowance via meal card
Fruit and coffee available at offices
recrutamento@upk.pt
Work location: On-site
Work location: On-site