Receptionist (m/f)

Description

Job Summary: We are seeking a customer service enthusiast to work at the front desk, handling check-ins, check-outs, and addressing guest inquiries in a dynamic and growth-oriented environment. Key Highlights: 1. Passion for hospitality and customer service. 2. Opportunity to enhance commercial mindset and advance your career. 3. Integration into a positive, diverse, and inclusive environment with strong appreciation. **MAIN RESPONSIBILITIES:** Provide guest service in accordance with Vila Galé standards; Process check\-ins and check\-outs; Handle telephone inquiries; Answer all guest questions; Provide information to guests; Maintain and organize the workspace. YOUR PROFILE Your education and experience lie in Reception, Customer Service, or related fields; You are passionate about hospitality and customer service; You consistently demonstrate a high sense of responsibility and initiative; You possess strong communication skills, directed toward our guests, your team, and colleagues from other departments; You have an interest and talent for sales and wish to enhance your commercial mindset; You are fluent in English and preferably proficient in a second language; You care about personal presentation, are organized, versatile, proactive, and dynamic; You have flexibility regarding working hours; You are ambitious and recognize this as the right place to grow. WHAT YOU CAN EXPECT FROM VILA GALÉ Beyond joining a dynamic company committed to social and environmental causes and valuing its employees, you can expect: Complimentary Health Insurance; Internal Training Academy (e\-learning, in\-person, and intensive programs); Discounts on products and services, extendable to family members; Access to partner discount catalog; Annual performance bonus; Complimentary stays; Additional vacation days based on attendance; Christmas and birthday gifts; Internal mobility programs (national and international); **Internal initiatives/programs (e.g.:** cross training, mentoring, recognition, and more); Internal motivational, training, and festive events; Baby Kit for new parents; Fast and personalized career progression plan; Use of laundry facilities for uniform cleaning; Variety buffet offered at the hotel; Integration into a positive, diverse, and inclusive environment; Social and environmental responsibility policies **Location:** Country: Portugal, District/State: Lisbon **Employment Type:** Full\-Time **Contract Type:** Fixed\-Term **Professional Experience Required:** Yes **Availability:** Within 1 month **Accommodation Available:** No