EXPERIENCE INTERNSHIP

Description

Summary: This internship offers hands-on experience in guest experience management within a multi-unit hospitality group, focusing on coordination, communication, and service quality. Highlights: 1. Hands-on experience in guest experience management 2. Develop skills in customer experience coordination and communication 3. Prepare for roles in hospitality, tourism, or guest experience **Program Objective:** To provide interns with hands\-on experience in guest experience management within a multi\-unit hospitality group. Interns will develop skills in customer experience coordination, communication, feedback analysis, teamwork, and service quality, preparing them for future roles in hospitality, tourism, or guest experience management. **Coordination with Teams \& Partners** * Collaborating with internal teams (Front Desk, Housekeeping, Maintenance, F\&B) * Supporting communication between units to ensure a consistent guest experience * Assisting in coordinating local partners and external service providers * Helping manage guest\-facing services such as tours, activities, and transportation **Programs \& Events for Guests** * Supporting the planning and execution of guest events and experience programs * Assisting with scheduling and logistics of special activities offered at the units * Helping collect guest feedback on events and experiences * Supporting improvements and new ideas for guest engagement **Teamwork \& Learning** * Working closely with the Experience Coordinator on daily tasks and projects * Participating in team meetings and sharing improvement ideas * Learning how guest experience is managed across multiple hospitality units * Developing organizational, communication, and problem\-solving skills * Currently enrolled in **Hospitality, Management, Tourism, or related fields**. * Able to provide an **Internship Agreement** * EU Citizen or have a VISA * Excellent **organizational and multitasking skills** with keen attention to detail. * Strong **written and verbal communication abilities**. * A **proactive attitude**, willingness to learn, and ability to adapt to a dynamic work environment. * Passion for **hospitality and creating exceptional guest experiences**.