Polish Speaking Customer Advisor

Description

Summary: Join a work-from-home customer service team to help users with popular tech products, representing the brand and guiding them through various technical issues. Highlights: 1. Represent a popular tech brand while helping customers 2. Help customers fix tech issues and understand products 3. Work with a friendly, diverse team that supports your growth **Are you a tech fan who loves giving people great service? We are looking for Polish speakers to join our work\-from\-home customer service team in Portugal. You will help people who use popular, well\-designed tech products and apps.** --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- In this job, you do more than just answer questions—you represent the brand. Whether a customer needs help getting into their account, connecting their devices, or using a new app, you will calmly and friendly guide them to a fix. ### **What You Will Do** * **Answer Questions:** Take incoming phone calls and chats from Polish\-speaking customers in a polite and helpful way. * **Fix Tech Issues:** Find and solve problems with device connections, software updates, and cloud services. * **Handle Accounts Safely:** Help customers with private data, password changes, and subscriptions while keeping their information secure. * **Teach Customers:** Patiently explain how to use products in simple terms that anyone can understand. * **Keep Records:** Type notes about every customer chat into our global system. ### **Who We Are Looking For** * **Language Skills:** You must speak native or near\-native Polish. You also need to speak good English to handle training and use our work tools. * **Flexibility:** You are okay with fast changes to software and rules. * **Good Communication:** You love helping people and can explain tricky tech problems in simple words. * **Tech Skills:** You like electronics and want to learn how our operating systems work. * **Experience:** Background in customer service is nice to have, but a good attitude and quick learning matter most. We will train you! ### **Job Requirements** * **Location:** You must already live legally in Portugal and have your local tax, social security, and residency papers. * **Home Office:** You need a quiet, private room to work in and fast, reliable fiber internet. * **Hours:** You must be able to work changing shifts, which will sometimes include weekends. ### **What You Get** * **100% Work from Home:** No daily travel. We send you the computer and extra gear you need. * **Paid Training:** Long and detailed training to teach you about the products and how to talk to customers. * **Good Pay:** A steady base salary plus monthly bonuses for good work and language skills, along with a daily food allowance. * **Health Benefits:** Private health insurance starting on your very first day. * **Great Work Culture:** A friendly, diverse team that supports your growth. ### **Ready to Apply?** If you love tech and enjoy helping others, we would love to hear from you!