Maintenance

Description

Job Summary: Responsible for responding to guest repair requests, performing preventive maintenance, and resolving general maintenance issues across various areas of the hotel. Key Highlights: 1. Preventive maintenance of kitchen equipment and machinery room equipment 2. Basic diagnosis and repair of various equipment and systems 3. Opportunity to join a recognized luxury brand **Additional Information** **Job Number**26025762 **Job Category**Engineering \& Facilities **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and machinery room equipment, including cleaning and lubrication. Conduct visual inspections of tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all main service disconnect switches for buildings. Maintain maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and standards. Demonstrate basic knowledge or aptitude to acquire knowledge in the following categories: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building operations. Prepare and paint surfaces; perform minor drywall and woodwork repairs; replace light bulbs and air conditioner filters; and thoroughly clean painting or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switch and outlet replacements, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use Lockout/Tagout procedures before performing maintenance work. Repair indoor and outdoor gardens, as well as outdoor garden irrigation systems. Demonstrate basic computer operation skills, including entering air handling system schedules and adjusting temperatures. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and store flammable materials appropriately. Ensure both uniform and personal appearance are neat and professional; maintain property information confidentiality; and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate guest service needs and fulfill them; assist guests with disabilities; and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and respond appropriately to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform movement-related tasks unassisted. Climb stairs, service ramps, or ladders. Reach above shoulder height and below knee level, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job duties as requested. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate, or vocational/technical training certificate preferred. (General Educational Development, GED) or vocational/technical training certificate. Relevant work experience: Experience in general maintenance, exterior and interior surface preparation, and painting. Hotel engineering/maintenance experience is highly valued. Supervisory experience: Supervisory experience is not required. MANDATORY QUALIFICATIONS License or certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember them long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global standard for exceptional, personalized luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are consistently upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and our belief that our culture drives success, The Ritz\-Carlton has earned its reputation as the world’s leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, Credo, and Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.