Technical Consulting Engineer Intern

Description

Summary: This internship offers an opportunity to develop technical and AI skills, specialize in leading technologies, troubleshoot incidents, and improve product quality at a world-leading company. Highlights: 1. Develop technical and AI skills with industry-recognized qualifications. 2. Work on cutting-edge technologies and solve complex technical challenges. 3. Collaborate with experts and receive mentorship in a global company. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. **Start Date:** 15th of September 2026 **Location:** Lisbon, Portugal (we follow a hybrid work model, requiring 2–3 days per week in the local office). **Duration:** One\-year internship with the flexibility to choose between a part\-time schedule (minimum 24 hours per week) and a full\-time arrangement. Imagine having an opportunity to develop a range of technical skills and specialize in one of the main technologies we work with to become an expert and trusted advisor to our clients. And imagine learning not just anywhere but at the world’s leading technology company with over 40 years of experience in the industry. In a world where you can design, implement, troubleshoot, operate, automate and become a multi\-skilled certified engineer, all in one place. That is the opportunity Cisco has for you. Meet the Team We are currently looking for new hires in the Technical Assistance Centre (TAC). TAC is a strategic partner to our customers, saving businesses from the impact of network incidents, solving and preventing the recurrence of deep technical issues, with access to Cisco Technical Assistance Labs with over $650M in Cisco assets, using this equipment to stay up to date on brand\-new innovations and understand what makes them tick. As a Technical Consulting Engineer in TAC you will troubleshoot and resolve incidents, recreate customer technical problems within Cisco's internal labs, conduct thorough troubleshooting, debugging and log analysis, collaborate with colleagues across different technology teams to resolve network environment issues, work closely with engineering teams to improve product quality by identifying, reporting, and automating the detection of software defects. Your Impact  This is not just an ordinary internship programme. As you start your career at Cisco you will develop a set of professional, technology and AI skills which will provide you with priceless experience for the future through training, industry\-recognised qualifications like CCNA and AITECH, as well as on the job learning. You will solve the world’s most intriguing technology challenges, test and implement the latest architectures, monitor and optimize entire infrastructures, and work closely together with your peers in your day\-to\-day job. You will also work alongside some of the industry's brightest minds and receive the support and backing from the \#1 Greatest Place to Work in the World. This is a chance to build your career and leverage training, mentoring and exposure to grow professionally. **Minimum Qualifications:** * You are a current student (within your final or penultimate year of studies) towards a Networking, IT, Computer Science or a related Engineering degree. Equivalent IT experience, bootcamp or certification course are accepted in lieu of degree. (being a student for the duration of the internship is a must) * You can communicate in English (verbal and written). * You have a basic understanding and knowledge of networking, software, information technology or computer science. * You are eligible to work in Portugal without any visa/work permit sponsorship. **Preferred Qualifications:** * You have a basic knowledge of at least one of these technologies: Routing, Switching, Datacenter, Security, Virtualization, Collaboration, Wireless, Software or Network programmability\& automation. * Knowledge of adjacent technologies, holding Cisco Certifications (e.g., CCNA, CCNP, DEVASC) or other industry recognized certifications is a plus. * You have hands\-on experience using AI tools in your daily work and can demonstrate practical use cases from your professional or academic experience * Leverage good communication, consulting and customer relationship skills to build productive collaborations. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.