Application Support Engineer

Description

Summary: Seeking a Technical Support Engineer to manage and monitor complex systems in fixed-income trading, focusing on understanding system, data, and business connections. Highlights: 1. Work on a high-impact project within a global financial environment 2. Engage with complex systems in fixed-income trading 3. Opportunity for career progression and support from People Experience Partners We’re looking for a Technical Support Engineer to join KWAN on a high\-impact project within a global financial environment. You’ll be working with complex systems used in fixed\-income trading. This is not a basic dev role, it’s about understanding how systems, data, and business actually connect. Apply here \ About KWAN We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in\-house specialists \- our People Experience Partners \- to guide them through our journey with us. What you’ll be doing * Manage and monitor Control\-M batch jobs (scheduling, dependencies, failure handling); * Analyze application/server logs (JBoss, Tomcat) for incident and performance troubleshooting; * Develop Shell scripts for automation and operational tasks; * Execute SQL queries for data validation and troubleshooting; * Support deployments using Jenkins, XL Release, and XL Deploy; * Handle L2/L3 incident resolution and perform root cause analysis; * Monitor systems using Grafana and RabbitMQ, responding to alerts; * Maintain technical documentation (Confluence, ServiceNow); * Collaborate with distributed teams (Lisbon, Porto, Paris); * Use Git for version control and code reviews; * Implement small Java (8\+) enhancements and bug fixes; * Apply CI/CD practices in delivery and support processes. What we’re looking for * 5\+ years in application/production support or Java\-based technical roles; * Experience with Java (8\+), Shell scripting and SQL (Oracle or similar); * Experience with Jenkins (CI/CD), Control\-M (scheduling), Git (version control), Grafana (monitoring), RabbitMQ (messaging), Postman (API testing), Jira, Confluence; * English Level (C1\) Do you meet most of the position requirements? Then grab this opportunity and apply now! \ What we offer * A project that matches your skills and ambitions, as well as your preferences for working policies and culture; * A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income; * An empowering and respectful work culture enriched with social and learning events; * A People Experience Partner specially assigned to you \- your go\-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work\-life balance at KWAN. Some Words From Our Colleagues “At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.” \- Luis Caldeira, DevOps @ KWAN Does it sound exciting? Apply now! \ Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/513039/application\-support\-engineer