Front Office (M/F)

Description

Job Summary: Cascais Hospital, managed by Ribera Salud Group, is seeking a professional to provide in-person and telephone assistance, manage patient data, and handle complaints. Key Highlights: 1. Continuous Training and Development Plan. 2. Integration into an internationally recognized team. 3. Work environment equipped with advanced technology. **About Ribera Salud Portugal** --------------------------------- Cascais Hospital is managed by Ribera Salud Group, a Spanish business group recognized since 1997 for innovation and excellence in healthcare management. With the support of its main shareholder, Vivalto-Santé — a leader in France — we promote value-based medicine focused on patient care and satisfaction. **Functions and Responsibilities** ------------------------------- * Provide empathetic and responsive in-person and telephone assistance to patients. * Ensure accurate identification and timely updating of patients' personal data. * Manage complaints, demonstrating prompt and effective response capability. **Requirements** -------------- * Minimum education level: 12th grade (mandatory). * Prior experience in administrative roles, reception, or contact centers is valued. * Availability to work rotating shifts. **Desired Competencies** -------------------------- * Excellent communication skills and public service aptitude. * Team-oriented mindset and problem-solving ability. * Proactivity and responsibility in managing assigned tasks. **What We Offer** -------------------- * Continuous Training and Development Plan. * Integration into an internationally recognized team. * Advanced technological work environment to ensure optimal service quality. **Culture and Values** --------------------- At Ribera Salud, we value innovation, collaboration, and commitment to excellence in healthcare. We promote equal opportunities and an inclusive environment where all professionals can grow and contribute to our mission of improving people's well-being. **Application Process** --------------------------- If you wish to join an organization that values your talent and offers genuine growth opportunities, submit your application through our employment portal. Our Talent Team will review your profile and contact you for next steps, including possible videoconference interviews.