Job Summary: AT Group is recruiting an Office Receptionist to welcome guests, provide information, and ensure service quality and satisfaction. Key Highlights: 1. Ensure service quality and customer service 2. Guarantee overall customer satisfaction 3. Develop communication and organizational skills AT Group is a leading player in three sectors represented by the brands: Seaside, My Story Hotels, and Herdade Monte Branco. We are recruiting for the position of **Office Receptionist**. Main responsibilities include welcoming guests, providing all information regarding the office, and communicating with other departments concerning guest needs and length of stay. This professional is responsible for ensuring the required service and customer service quality of the unit, complying with all standards and procedures for the position, and guaranteeing overall customer satisfaction. Profile/Qualifications * Secondary education (12th grade) (preferred); * Relevant training (preferred); * Minimum 2 years of experience in this role (mandatory); * Language skills / English proficiency (mandatory); * Experience in hospitality; * Strong organizational skills; * Excellent communication, negotiation, and decision-making abilities; * Sense of responsibility; * Proactivity and dynamism; * Enthusiasm for customer interaction. We Offer * Attractive salary conditions aligned with demonstrated experience; * Career development plan; * Professional training and development. Type of position: Full-time Benefits: * Language training provided * Flexible working hours * Transportation allowance Work location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
