Technical Line Operator

Description

Job Summary: Verisure, the market leader in security systems, is seeking a Technical Line Operator to provide customer service and technical support. Key Highlights: 1. Multinational company and market leader in security 2. Focus on equal opportunities, diversity, and inclusion 3. Opportunities for people with disabilities **Verisure**, formerly Securitas Direct, is a multinational company **specialized in security systems** for homes and small businesses. We are market leaders with **6.2 million customers worldwide**, Consumer Choice Award winner for the 11th consecutive year, and Great Place To Work 2026. Securitas Direct has rebranded as Verisure in Portugal, as it has already done globally. This evolution **unifies our brand worldwide**, enabling us to remain **the first to protect.** We have a new opportunity at our headquarters in Algés: **Technical Line Operator.** ### **Main Responsibilities:** * Customer service; * Signal verification; * Technical support. ### **What We Are Looking For:** * Knowledge of Electronics, Electricity, or IT; * Strong computer skills, particularly Microsoft Office: Word, Excel, and Access; * Minimum 1 year of experience in a call center department, preferably in technical support, regardless of product or service; * Good command of English; * Availability to work rotating 8-hour shifts between 8 a.m. and 10 p.m., from Tuesday to Saturday (days off on Sunday and Monday). We seek talents who, like us, champion equal opportunities, diversity, and inclusion—and who contribute daily to creating a positive, motivating, and trusting work environment—the focus of our efforts is on People. This position is also open to people with disabilities, with a disability rating of 60% or higher, as defined by Law No. 4/2019. At Verisure, we offer employment opportunities for everyone! ***Submit your application!*** Because when everything is decided in a second, **nothing beats being first.** *License No. 138C \- MAI*