Helpdesk Technician

Description

Job Summary: We are seeking a Helpdesk Technician to install, maintain, and provide technical support for POS equipment, configure SQL Server databases, and set up invoicing software. Key Highlights: 1. Integration into a young and dynamic team 2. Learning and development environment 3. Project with continuity We are recruiting a Helpdesk Technician for a company specializing in the distribution and marketing of publications. **Responsibilities:** \- Installation and maintenance of point-of-sale (POS) computer equipment; \- Configuration of SQL Server databases; \- Configuration of hardware and invoicing software (Sage 50C and Zonesoft); \- Ticket management and response to technical intervention requests, with logging in a CRM platform; \- Provision of technical support to point-of-sale locations (remote and on-site). **Requirements:** \- Minimum educational qualification: 12th grade; \- Minimum 3 years of experience in similar roles; \- Solid knowledge of POS systems, SQL Server, and invoicing software; \- Strong organizational skills, autonomy, and problem-solving ability; \- Good communication skills and customer orientation; \- English language proficiency (spoken and written); \- Immediate availability. **Offer:** \- Project with continuity; \- Base salary: €1,200; \- Meal allowance: €7/day; \- Learning and development environment; \- Integration into a young and dynamic team; The Clan will process the personal data you submit through your application, as well as any attached documents, for the purpose of managing candidate contacts within the scope of recruitment and selection. Your application to this job offer legitimizes such processing, which shall be deemed your explicit authorization and consent. Your data will be processed in accordance with our privacy policy, available at https://emprego.multipessoal.pt/PCC/polit Type of position: Full-time Compensation: €1,200.00 per month Benefits: * Meal card/ticket Language: * English (Mandatory) Work location: On-site