Payments Data Analyst

Description

Summary: The Payments Data Analyst will optimize PGWay's payment performance by monitoring transactions, identifying anomalies, and collaborating cross-functionally. Highlights: 1. Pivotal role in optimizing payment performance 2. Conduct daily investigations and in-depth analyses of payment systems 3. Collaborate with global payment providers to troubleshoot operational errors **PGWay** is a cutting\-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120\+ brands, PGWay offers 150\+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all\-in\-one platform simplifies payments through smart routing, real\-time monitoring, and tailored strategies, empowering businesses to scale globally while ensuring seamless, secure transactions. As a **Payments Data Analyst**, you will play a pivotal role in optimizing PGWay's payment performance by monitoring transaction flows, identifying anomalies, and collaborating with cross\-functional teams to resolve operational challenges. This position requires strong analytical expertise, a data\-driven mindset, and exceptional communication skills to ensure smooth payment processing and enhance client satisfaction. **Responsibilities** * Conduct daily investigations and in\-depth analyses of payment systems traffic to detect anomalies, fraud patterns, or system inefficiencies. * Prepare detailed reports with actionable insights on transaction trends, approval/decline rates, and regional performance metrics. * Collaborate with 100\+ global payment providers to troubleshoot operational errors, resolve issues occurring during the payment, and optimize integration workflows. * Partner with technical team , product, and engineering teams to address data\-driven queries and improve system performance. * Offer analytical support to various teams, collaborating to address data\-driven questions. **Requirements** * 2\+ years in payment systems operations, transaction monitoring, or data analysis (preferably in fintech, iGaming, or e\-commerce). * Proficiency in data analysis tools (Excel, SQL, Google sheets). * Ability to interpret complex datasets, identify trends, and propose data\-backed solutions. * Strong interpersonal skills to liaise with internal teams and external payment providers, actively contributing to a positive team environment. * Ability to work through repetitive and complex multiple tasks with patience and consistency, without losing efficiency. * Attention to details, ensuring everything is executed accurately, thoroughly, and to high standard. * Ability to adjust to new situations and learn quickly. **Benefits:** * Learning and development opportunities and interesting challenging tasks. * Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members). * Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes). * Partial compensation for tennis lessons. * Global coverage health insurance. * Time for proper rest, with 24 working days of annual vacation and additional paid sick days. * Transport compensation \- 200 euros net per month. * Competitive remuneration level with annual review. * Team building activities. You have the opportunity to work in our office in **Portugal.** **By submitting your application, you agree to our** **Privacy Policy.**