Job Summary: This role involves receiving, registering, and processing various documents, providing information and clarifications, and supporting citizens and businesses in accessing services. Key Responsibilities: 1. In-person service to citizens and economic agents 2. Management and organization of citizen spaces 3. Back-office support **Offer Code:**OE202604/0701 **Offer Type:**Open Competitive Procedure **Status:**Active **Organizational Level:**Municipal Councils **Agency/Service:**Vila Verde Municipal Council **Employment Contract:**Indefinite-term Public Employment Contract (CTFP) **Work Regime:**General Careers **Career:**Technical Assistant **Category:**Technical Assistant **Complexity Level:**2 **Remuneration:**1035,63€ **Monthly Supplement:**0,00 EUR **Job Description:**Receive, verify, and register applications, forms, complaints, and other documents submitted in person by citizens, economic agents, and institutions; Provide requested information and clarifications to citizens and economic agents; Process requests that can be handled immediately to ensure prompt and appropriate satisfaction of citizens, economic agents, and institutions visiting in person; Register and submit electronic forms related to economic activities via the Entrepreneurship Counter (BdE) during in-person service; Collect fees, tariffs, or other payments submitted in person by citizens, economic agents, and institutions; Ensure management and organization of Citizen Spaces (EC), in coordination with the Portuguese Institute for Business and Innovation (AMA, IP), and mediate access to online services provided by Central Administration to citizens; Inform, clarify, and provide all necessary support to citizens and economic agents regarding requirements for accessing services available at ECs in person; Deliver services provided by the Municipal Citizen Support Office (BUA) at Municipal Citizen Shops located adjacent to ECs, thereby ensuring alternative service channels and criteria of proximity, accessibility, and convenience for citizens and economic agents; Promote consumer information, particularly concerning the protection of their rights and encouraging recourse to conflict mediation, as well as cooperating with consumer protection entities and associations; and Provide back-office support whenever necessary. **Workplace** **Number of Positions** **Address** **Locality** **Postal Code** **District** **Municipality** Vila Verde Municipal Council 2 Praça do Município Vila Verde 4730733 VILA VERDE Braga Vila Verde **Total Number of Positions:**2 **Quota for Persons with Disabilities:**0