Ship Coordinator (m/f)

Description

Job Summary: DouroAzul is seeking a Ship Coordinator to serve as the primary liaison between the Ship and the Operator, managing passenger information, supplier coordination, and billing. Key Highlights: 1. Experience in this role or in NavioHotel reception 2. Integration into an attractive project and a growing group 3. Career opportunity within a young and dynamic team **Company Description** At **DouroAzul**, we believe every journey is much more than just a simple cruise — it is an unforgettable experience. Since 1993, we have sailed with the mission of showcasing to the world the charm of the Douro River, combining comfort, sophistication, and hospitality that make Portugal truly memorable. With **12 luxury ships** and a passionate team dedicated to their work, we offer our guests a unique way to experience the Douro — amid breathtaking landscapes, authentic flavors, and the vibrant culture of the region. We have been recognized as the **Best European River Cruise Company** by the *World Travel Awards* in multiple years — a proud achievement reflecting the commitment and talent of our teams. Joining DouroAzul means embarking on a professional adventure where the river inspires, people matter, and each day presents an opportunity to make a difference. **Job Description** We are strengthening our team by hiring a Ship Coordinator. This professional will report to the Commercial Director and serve as the primary liaison between the Ship and the Operator. Key responsibilities include providing the Ship Hotel with all necessary passenger information, coordinating with suppliers, and overseeing all billing activities — including customer payment management, sales monitoring, and tracking of onboard extra charges. **Qualifications** * Experience in this role or in NavioHotel reception; * Solid English language skills; * French and German language skills are considered an advantage; * Strong organizational and planning abilities; * Task-oriented mindset; * Ability to work effectively in a team; * Proficiency in Word, Excel, Outlook, NewHotel, and PHC (preferred); * Immediate availability. **Additional Information** * Opportunity to join an attractive project within a growing Group; * Career development opportunity, integrating a young and dynamic team of high-performing professionals.