Receptionist

Description

Job Summary: We are seeking a Receptionist to welcome and assist guests, manage reservations, handle billing, and promote services for our new hotel property. Key Highlights: 1. Integration into a new and growing project 2. Guarantee of an excellent guest experience and guest loyalty 3. Coordination and communication with different departments **We are recruiting for the opening of the new AXIS AVENIDA in Viana do Castelo!** **RECEPTIONIST – AXIS AVENIDA \- VIANA DO CASTELO** **Axis Hotels \& Golf Group is seeking a Receptionist to join the opening team of this new property.** **Responsibilities:** **• Guest reception and assistance (check\-in and check\-out)** **• Management of accommodation reservations** **• Telephone reception and customer support** **• Billing and payment processing** **• Provision of information about the hotel and surrounding area** **• Coordination and communication with various departments** **• Promotion and sale of hotel services** **• Ensuring an excellent experience, fostering guest loyalty** **Profile:** **•** **Education** **and/or experience in front office/reception** **• Experience in** **hospitality** **(preferred)** **• Strong sense of responsibility and organizational skills** **• Good communication and interpersonal skills** **• Professional appearance and demeanor** **• Proficiency in** **computer applications** **(Microsoft Office)** **• Knowledge of HOST (preferred)** **• Fluency in** **English** **(mandatory) and** **French** **(preferred)** **• Availability for rotating shifts, including** **night work** **• Availability to work in shifts** **We offer:** **• Competitive compensation commensurate with role and experience** **• Performance bonus** **• Contractual stability** **• Birthday day off** **• Integration into a new and growing project** **Please send your application with the reference “RECEPTIONIST (M/F)” to** **candidaturas@axishoteis.com** **.** **(Only applications submitted by email with CV will be considered.)**