Description
Job Summary:
Customer service professional responsible for converting quotations into bookings and registration, with a focus on travel assistance.
Key Highlights:
1. Opportunity for professional and personal development
2. Career progression based on performance and competencies
3. Good working conditions and social benefits
**Responsibilities**
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* Handle customer inquiries (via email and/or telephone): inbound sales channel.
* Convert quotation requests (via email and/or telephone) into retail bookings for end customers.
* Register bookings.
* Act as the liaison point with Travel Assistance.
**Profile**
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* Minimum educational qualification: 12th grade.
* Prior professional experience in direct customer contact.
* English language proficiency (intermediate level), both spoken and written.
* Working hours: Monday to Friday.
* Proficiency in Microsoft Office (MS Word, MS Excel, MS PowerPoint, Outlook).
**We Offer**
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* Integration into a solid and reputable Group, currently implementing several growth projects.
* Training and opportunities for professional and personal development.
* Real opportunity for career progression, based on demonstrated performance and competencies.
* Good working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan).