Analyst Trainee for the Operations Analysis Unit

Description

Job Summary: The Santander is seeking a motivated Analyst Trainee for the Operations Analysis Unit, with a focus on credit risk assessment and process redefinition through innovation. Key Highlights: 1. Work side by side with an experienced, multidisciplinary team. 2. Develop essential technical and analytical skills in credit risk. 3. Lead a customer-centric transformation through critical thinking and innovation. Analyst Trainee for the Operations Analysis Unit Country: Portugal **START HERE** The Santander ( www.santander.com ) is evolving from **a globally impactful brand** to a **technology-driven organization**, and our people are at the heart of this journey. **Together**, we are leading a **customer-centric transformation**, valuing **critical thinking, innovation, and the courage to challenge what is possible**. This is more than a strategic shift — it is an opportunity for motivated individuals to grow, learn, and make a real difference. Our mission is to help more **people and businesses thrive**. We have adopted a robust risk culture, and all our people, at every level, play an active and responsible role in risk management. **YOUR IMPACT** Santander Portugal is looking for a motivated **Analyst Trainee for the Operations Analysis Unit**, with strong intellectual curiosity and a desire to learn, to join the Credit Risk team in **Porto**. In this role, you will have the opportunity to work side by side with an experienced, multidisciplinary team, developing essential technical and analytical skills in assessing credit risk for financing operations targeting small businesses or corporates. The Credit Risk area is the **specialized unit responsible for analyzing credit proposals submitted by our customers across all bank client segments** (Individuals, SMEs, and Large Corporates). We are **redefining how we work**, leveraging innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. To succeed in this role, you will be responsible for: * Analyzing admission-stage proposals referred by the automated decision engine but not resolved by that system for all retail products, for the Individual Clients segment, including mortgage loans, consumer loans, and credit cards — evaluating solvency according to macroprudential rules and customer profiles, ensuring compliance with Santander’s credit risk assessment criteria; * Meeting established service-level agreements (SLAs), ensuring appropriate and timely responses throughout the individual credit risk admission process; * Analyzing requests for modifications to ongoing contracts; * Analyzing requests for renegotiation of contractual terms arising from potential payment incapacity (PARI and PERSI clients), among others; * Deciding on analyzed operations within delegated credit authority limits, or issuing opinions with proposal submission to the credit committee; * Proposing improvements / fine-tuning of admission rules that can be industrialized and integrated into the decision engine, based on experience managing these activities, contributing to increased admission system efficiency. **YOUR CONTRIBUTION** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. **We empower teams to go further**, valuing who they are and amplifying what they bring. The following requirements represent the essential knowledge, skills, and capabilities for success in this role. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential functions. **Professional Experience** * Prior internship experience (preferably at a Big4) is valued but not mandatory — motivation and willingness to learn matter most. **Academic Qualifications** * Completed or near-completion of an academic degree in Economics, Management, Finance, Accounting, or related fields. **Languages** * Proficiency in English. * Knowledge of Spanish (valued). **Hard Skills** * Strong Microsoft Office skills, especially advanced Excel and PowerPoint (Power BI knowledge is valued); **Soft Skills** • Sense of responsibility and commitment to work quality. • Attention to detail and focus on rigor. • Genuine desire to learn, grow, and take on new challenges. • Analytical ability and intellectual curiosity. • Ability to manage pressure and maintain work quality during high-demand periods. • Strong organizational skills and ability to manage priorities. • Enjoyment of teamwork and clear communication. • Interest in corporate analysis, financial markets, and risk. **WE VALUE YOUR IMPACT** **Your contribution matters**, and it will be recognized. You can expect a fair and competitive compensation package reflecting the impact you create and the value you deliver. But we know rewards extend far beyond numbers. • We offer more than a salary. Our **benefits** are designed to support your life, your goals, and your well-being — now and in the future. • Your health is our priority. Through BeHealthy, our global well-being program, we promote **holistic well-being**. • We know **family is everything**. That’s why we offer parental leave, childcare support, and life-stage-adapted programs. • We **empower our teams** through global opportunities and diverse career paths. • We believe in the **power of giving back**. You may dedicate part of your working time to volunteering activities. We’re here to **keep you motivated**, help you achieve your goals, and celebrate your progress at every step of the way. **LOCAL COMPLIANCE** Santander is proud to be an organization that promotes equal opportunities, regardless of age, gender, disability, marital status, race, religion, or sexual orientation. We commit to providing an inclusive and accessible application process for all individuals. **WHAT TO DO NEXT** If you believe this role is of interest to you, apply.