Customer Quality Engineer

Description

Summary: As a Quality Engineer, you will manage customer complaints, monitor actions, interface with teams, analyze quality data, and participate in audits. Highlights: 1. Manage customer complaints and drive corrective actions. 2. Direct interface with diverse internal and external teams. 3. Ensure compliance with customer-specific quality requirements. Your Role As a Quality Engineer, your main responsibilities will include: Managing and handling of customer complaints (including structured 8D responses) Monitoring corrective and preventive actions Direct interface with customers and internal teams (Production, Engineering, Logistics, Quality, etc.) Data analysis and monitoring of quality indicators (KPIs, PPM, Customer Scorecards) Participation in internal and external audits (IATF 16949, customers) Ensure compliance with customer\-specific requirements Your profile Required Skills Bachelor’s degree, preferably in Engineering. Proven professional experience is preferred. Knowledge of languages (English) (knowledge of French will be valued). Strong knowledge of automotive industry standards and references (IATF 16949\). Experience with quality tools (APQP, PPAP, FMEA, SPC, MSA, 8D, 5 Whys, Ishikawa). Required Qualities A professional with a strong sense of responsibility and a collaborative mindset, demonstrating: High level of organization and ability to anticipate Accuracy and attention to detail Team spirit and collaboration Clear and assertive communication with teams, colleagues, and managers Ability to identify, analyze, and communicate problems in a structured way Resilience and results\-oriented mindset in a demanding environment Proactivity and focus on continuous improvement Professional Experience Experience in Customer Quality and within an industrial environment. Experience in internal and external audits (IATF 16949 and VDA 6\.3\). Contract Type Fixed Term contract due to a Maternity Leave We are 40,000 women and men tackling the challenges of our customers in the automotive, aerospace, defense, and industrial sectors. Our passion for challenges and our enthusiasm drive us to imagine, design, and produce effective and innovative solutions in fluid management, sealing systems, and anti-vibration technologies. Working at Hutchinson means always staying curious, contributing to the evolution of mobility, and reducing carbon emissions. Join us and discover what inspires you! A French company with an international presence (25 countries): 170 years of history and expertise transmission. 5 billion in sales volume, 5% of which is invested in R\&D