Description
Job Summary:
Responsible for coordinating the team, supervising operations, ensuring customer service, and managing the store while guaranteeing compliance with regulations.
Key Highlights:
1. Coordinate and supervise the team
2. Ensure high-quality customer service
3. Resolve incidents and complaints
Duties of Shift Manager (Store):
Coordinate and supervise the team during the shift
Ensure store opening and/or closing
Provide high-quality customer service
Assign tasks and support the team in daily operations
Monitor cash handling, sales, and operational procedures
Resolve customer incidents and complaints
Ensure compliance with internal policies and safety regulations
Mandatory Requirement:
Previous experience in retail