Reception | OralMED Corroios

Description

Job Summary: We are seeking a Receptionist for our clinic to ensure personalized patient reception and perform administrative tasks, with a focus on patient well-being and teamwork. Key Highlights: 1. Personalized patient reception and guidance 2. Appointment scheduling and administrative process management 3. Focus on patient well-being and teamwork **Who We Are:** The OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized healthcare contact center. We pursue a special mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health. **We are expanding our Clinic Reception team.** Reporting to the Clinic Coordination, our Reception team must ensure personalized patient reception, guiding patients upon entering and leaving the clinic. Daily responsibilities include: * Scheduling and confirming dental consultations and oral health check-ups by phone; * Managing the clinical appointment schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control logs and performing other administrative tasks. **Working Hours**: Full-time, rotating shifts from Monday to Saturday, between 8:30 AM – 8:30 PM. **We Offer**: Competitive compensation within the sector, initial and ongoing training, and career progression opportunities. **Preferred Experience:** * Minimum education level: 12th grade; \- Minimum of 2 years’ professional experience in customer service; * Experience in administrative roles; * Proficiency in computer applications; * English fluency (preferred). **Working in Healthcare Starts With Caring — Therefore, We Seek Professionals Who Are:** * Patient-centered and passionate about delivering excellent customer service; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of multitasking; * Committed to continuous learning and professional growth. **Is Our Mission Inspiring to You?** If you value our Mission, join us and grow with us! *Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.*