Customer Manager

Description

Job Summary: We are seeking a professional to manage accounts, build relationships, develop new business, and deliver customized solutions for customers, with a focus on retention and sales. Key Highlights: 1. Build strong and lasting relationships with customers 2. Develop new business opportunities with customers 3. Collaborate with internal teams to enhance the customer experience Responsibilities Be the primary point of contact for your accounts and customers Build strong and lasting relationships based on trust Develop new business opportunities with existing and new customers Provide customized solutions that meet customers’ needs and objectives Respond promptly to requests and resolve issues efficiently Achieve and exceed daily retention and sales targets Collaborate with internal teams to enhance the overall customer experience What We Look For Fluency in Brazilian Portuguese (spoken and written) Proven experience in sales, account management, or customer relationship management Strong negotiation and communication skills suitable for a telephone-based role Ability to manage multiple accounts and work under pressure Customer-oriented profile, flexible and creative in problem-solving Energy, enthusiasm, and a collaborative mindset A degree in Economics, Finance, or related fields will be considered an advantage What We Offer Base salary including meal allowance: EUR 950.00 + EUR 100.00 Monthly performance bonuses Comprehensive training on global financial markets Incentives and competitions with prizes and external activities Vila Nova de Gaia, located directly in front of the metro station, is an excellent option for professionals seeking a balance between career, culture, and quality of life—combining proximity to Porto, affordable cost of living, and cultural richness