Administrative Technician (M/F)

Description

Job Summary: We are looking for a dynamic, customer-focused administrative professional to join a young and motivated team, with responsibilities including administrative tasks, customer service, and customer follow-up. Key Highlights: 1. Work in a young and motivated team 2. Opportunity for continuous development 3. Focus on building solid customer relationships Osório de Castro, Lda Osório de Castro, Lda, headquartered in the Braga region, has been supplying steel nationwide for over 30 years and is seeking to strengthen its administrative team. Our mission: We strive to be a true partner to our customers. Every day, we work to maintain the most diverse and always-available stock, deliver high-quality products and services, and ensure the fastest possible delivery. To achieve this, we are currently seeking a motivated individual, full of ideas, who wishes to embark on this journey with us. More than selling, we aim to positively influence our customers’ purchasing decisions, guarantee their satisfaction, and build solid relationships grounded in our enduring values. We aim to deeply understand our customers and their needs, offering them the best solutions. What is the role? \- Performing company administrative tasks (issuing transport documents, shipping notes, invoices, pro forma invoices, among others); \- Confirming orders and their respective materials and quantities; \- Confirming stock availability for orders; \- Entering data into the system; \- Handling telephone inquiries with sales promotion; \- Resolving customer issues; \- Providing in-person customer service at the counter; \- Conducting customer and order follow-up; \- Validating payment terms; \- Maintaining updated information archives and databases. What are we looking for? We seek a motivated individual eager for the opportunity to work within a young team in an environment of constant development. Candidate Profile: \- Dynamism and customer orientation; \- Strong analytical skills; \- Focus on achieving objectives; \- Good communication and interpersonal relationship skills; \- Attention to detail, organization, and methodology; \- Sense of responsibility; \- Initiative and proactivity; \- Effective time and stress management; \- Proficiency in MS Office tools (Word, Excel, PowerPoint) and web applications; \- Residence area: Braga (preferred); What do we offer? \- The opportunity to work with a young and motivated team growing every day; If this position interests you, contact us. Please send your CV to rh@osoriodecastro.com with the reference ADMIN. Benefits: * Meal card/ticket * Health insurance Work location: On-site