Description
Job Summary:
We are looking for a Commercial BackOffice professional to join our team, focused on sales and order management, customer support, and incident handling.
Key Highlights:
1. Focus on commercial and sales areas
2. Commercial support and customer service
3. High level of organization and autonomy
Company Description
We are a company specialized in the production and distribution of uniforms and Personal Protective Equipment (PPE), with a consolidated presence in both national and international markets. We operate across multiple industry sectors, providing comprehensive head-to-toe protection solutions.
Job Description
We are seeking a Commercial BackOffice professional to join our team, with a focus on sales. This professional will be responsible for order management, ranging from customer support to order registration and incident handling.
\- Management of customer and contact databases
\- Entry of customer orders into ERP system
\- Confirmation of orders to customers
\- Margin and pricing control
\- Commercial support to customers
\- Handling of order-related incidents
\- Administrative support to sales technicians
Profile
\- Interest in commercial/sales activities and customer service/support
\- Negotiation skills and results orientation
\- High level of organization and autonomy
\- Solid mathematical and Excel skills
\- Team spirit and strong communication skills
\- Fluency in English (Spanish proficiency is an advantage)
\- Prior experience with ERP systems, preferably PHC, is preferred
Competencies
\- Time management
\- Teamwork
\- Negotiation ability
\- Persuasion
APPLICATIONS: rh@orcopom.com
Type of position: Full-time