1st Class Waiter/Waitress

Description

Summary: We are looking for an experienced 1st Class Waiter/Waitress with strong customer-service skills and a passion for delivering high-standard hospitality. Highlights: 1. Delivering personalized and high-quality service 2. Coordinating service flow for efficiency 3. Handling guest complaints with professionalism We are seeking an experienced **1st Class Waiter/Waitress** with solid dining room service experience and a strong commitment to excellence in guest service to join our F\&B team. **Responsibilities** * **Welcoming and guiding guests**, ensuring a personalized and high-quality service * **Executing à la carte service**, special menus, and wine service * **Providing dish, wine, and beverage recommendations** with technical expertise * **Preparing the dining room** and setting tables according to unit standards * **Coordinating service during the shift**, ensuring smooth and efficient operations * **Supporting the Head/Assistant Head Waiter** in team supervision * **Managing guest complaints** professionally with a focus on customer satisfaction * **Complying with hygiene and safety regulations**, ensuring best operational practices **Profile** * Minimum 2 years of experience in similar roles * Excellent appearance, communication skills, and proactive attitude * Proficiency in English; additional languages are valued * Ability to work under pressure and as part of a team * Knowledge of wines and service techniques (preferred) * Availability for rotating shifts \-\-\-\-\-\-\-\-\-\-\-\-\- We are looking for an experienced **1st Class Waiter/Waitress** with strong customer‑service skills and a passion for delivering high‑standard hospitality. **Responsibilities** * **Welcoming and guiding guests** while ensuring a personalized and high‑quality service * **Executing à la carte service**, special menus and wine service * **Providing recommendations** on dishes, wines and beverages with technical accuracy * **Preparing and setting up the dining room** according to brand standards * **Coordinating service flow** during the shift to ensure efficiency * **Supporting the Head/Assistant Head Waiter** in supervising the team * **Handling guest complaints** with professionalism and a customer‑focused approach * **Ensuring hygiene and safety compliance** throughout all operations **Profile** * Minimum 2 years of experience in similar roles * Excellent presentation, communication and proactive attitude * Strong command of English; other languages are a plus * Ability to work under pressure and within a team * Knowledge of wines and service techniques (preferred) * Availability for rotating schedules Compensation: €1,200.00 \- €1,205.00 per month Benefits: * Meal card/voucher * Health insurance Work location: On-site