More than a job, a mission! We are looking for a Call-Center Assistant to join the Oney team on a temporary basis for a period of up to 5 months. What are the mission responsibilities? \- Answer customer calls regarding any inquiries related to Oney products and services; \- Advise and present solutions to meet customer requests; \- Promote and sell Oney products and services according to customer needs and Oney's objectives; \- Process contractual changes according to customer requests (personal data); \- Increase customer satisfaction by applying customer service rules and internal procedures. What are we looking for? \- High school diploma (12th grade); \- Excellent communication skills, particularly assertiveness and negotiation ability; \- Results-oriented, motivated to work towards goals and able to manage stress positively; \- Enjoy communication and teamwork. What will you find? \- A great team and an excellent working environment! \- Rotating shifts from Monday to Saturday (timeframe between 9:00 AM and 8:00 PM); \- Hybrid work regime. If you believe you can make a difference in our team, send your application with reference \#ACTT to candidatura@oney.pt! Oney is responsible for collecting and processing your personal data within the scope of the Talent Acquisition process. The protection of personal data and privacy are essential to Oney Bank. Therefore, and fulfilling our obligation to inform, please consult our Privacy and Data Protection Policy available on our website by clicking www.oney.pt/politica-privacidade-protecao-dados Job type: Full-time, Integral/Full-time Pay: €870.00 - €1,000.00 per month Benefits: * Meal card/Ticket