Receptionist (Night Auditor)

Description

Job Summary: Axis Hotels & Golf Group is seeking a Receptionist (Night Auditor) to welcome guests, manage reservations, handle billing and operational control, and promote customer loyalty within a new project. Key Highlights: 1. Integration into a new and growing project 2. Terms compatible with the role and experience 3. Contractual stability and performance bonus **We are recruiting for the opening of the new AXIS AVENIDA in Viana do Castelo!** **RECEPTIONIST (NIGHT AUDITOR) – AXIS AVENIDA \- VIANA DO CASTELO** **Axis Hotels \& Golf Group is seeking a Receptionist (Night Auditor) to join the opening team of this new unit.** **Role:** ----------- * **Guest reception and service (check\-in and check\-out)** * **Management of accommodation reservations** * **Telephone support and customer assistance** * **Daily closing, billing, and payment processing** * **Daily monitoring of operations performed** * **Provision of information about the hotel and surrounding area** * **Coordination and communication with various departments** * **Promotion and sale of hotel services** * **Ensuring an excellent guest experience, fostering guest loyalty** **Profile:** ----------- * **Education and/or experience in front office/reception** * **Experience in\*\*** **hospitality** **\*\*(preferred)** * **Strong sense of responsibility and organizational skills** * **Good communication and interpersonal skills** * **Professional appearance and conduct** * **Proficiency in\*\*** **computer applications** **\*\*(Microsoft Office)** * **Knowledge of HOST (preferred)** * **Fluency in\*\*** **English****(mandatory) and****French** **\*\*(preferred)** **• Availability for rotating shifts, including** **night work** **• Availability for shift work** **We offer:** ---------------- * **Terms compatible with the role and experience (including night shift allowance)** * **Performance bonus** * **Contractual stability** * **Birthday day off** * **Integration into a new and growing project** **Please send your application with the reference “RECEPTIONIST NIGHT AUDITOR (M/F)” to\*\*** **candidaturas@axishoteis.com** **\*\*.** ---------------------------------------------------------------------------------------------------------------------------------- **(Only applications sent by email with CV will be considered.)**