Front Office Manager

Description

Job Summary: Axis Hotels & Golf Group is seeking a Front Office Manager to join the opening team of a new hotel property, responsible for promotion, reservation monitoring, and team management. Key Highlights: 1. Integration into a new and growing project 2. Promotion of the hotel property and Axis Group 3. Supervision, motivation, and evaluation of the front office team **We are recruiting for the opening of the new AXIS AVENIDA in Viana do Castelo!** **FRONT OFFICE MANAGER – AXIS AVENIDA \- VIANA DO CASTELO** **Axis Hotels \& Golf Group seeks a Front Office Manager to join the opening team of this new property.** **Responsibilities:** **• Promotion of the hotel property and Axis Group** **• Reservation monitoring and guest reception** **• Billing control and supervision** **• Preparation and management of staff schedules, vacations, and days off** **• Supervision, motivation, and evaluation of the front office team** **• Oversight of overall operations (including F\&B and housekeeping) in the absence of the Hotel Director** **• Customer follow-up and service quality review** **• Compliance with and continuous improvement of procedures** **Profile:** **•** **Bachelor’s degree in Hotel Management,** **Tourism** **or related field** **• Experience in front office roles (mandatory requirement)** **• Experience in team management** **• Operational knowledge of F\&B (preferred)** **• Strong communication, negotiation, and analytical skills** **• Strong customer orientation and commitment to service excellence** **• Proficiency in computer tools (Microsoft** **Office** **and HOST – preferred)** **• Fluency in** **English** **(mandatory) and** **French** **(advantageous)** **We offer:** **• Competitive compensation commensurate with role and experience** **• Performance bonus** **• Contractual stability** **• Birthday leave** **• Opportunity to join a new and growing project** **Please submit your application with the reference “FRONT OFFICE MANAGER (M/F)” to** **candidaturas@axishoteis.com** **.** **(Only applications sent by email with CV will be considered.)**