To collaborate with a multinational company operating in the immigration field, we are seeking, for our offices in Porto: **Processing and Billing Support Specialist.** **Main Responsibilities:** * Monitor and follow up on client accounts in arrears, ensuring timely collection of outstanding payments; * Manage invoices, credit notes and other billing documents in compliance with company policies and legal requirements; * Update and maintain records in CRM and/or ERP systems, ensuring the integrity of accounts receivable and billing information; * Support the team with administrative tasks, including onboarding of new clients, document organization and report preparation; * Collaborate on process improvement projects, particularly automation of tasks and implementation of management tools (CRM, RPM); * Facilitate communication between finance, sales and operations teams to ensure consistency and quality in customer service. **Requirements:** * Degree in Management, Finance, Economics, International Relations or related field. * Experience in roles related to Billing, Customer Service, Back Office or similar areas. * Advanced proficiency in English (preferred). * Excellent verbal and written communication skills. (mandatory) * Customer-oriented with strong problem-solving ability. * Strong organizational skills, autonomy and attention to detail. * Knowledge of regulatory processes and compliance. (preferred) * Advanced knowledge of tools such as Excel and CRMs. (preferred) * Experience in automation (Power Automate) and RPA. (preferred). Your next opportunity is here. Apply now to join a dynamic and growing Group and become part of our team!