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QA Engineer

Summary: The QA Engineer develops and performs integration and software testing for Connexall software, collaborating across teams to ensure quality and address defects. Highlights: 1. Develop and execute test protocols for complex Connexall applications 2. Collaborate with software team on test scenarios and defect tracking 3. Support troubleshooting and create comprehensive documentation **GlobeStar Systems** is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award\-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end\-to\-end integration and communication platform that helps its customers improve clinical workflow, reduce alarm fatigue, and drive better patient and staff outcomes. **Job Title: QA Engineer** Type: Full\-Time Start Date: Immediate Location: Azores, Portugal **Job Summary** Reporting to the QA team lead, the QA Engineer is responsible for developing and performing integration and software testing for the in\-house developed Connexall software. The successful candidates should possess strong analytical, problem\-solving and communication skills, and be able to work collaboratively within the QA team and across the organization. The candidate demonstrates a passion and in\-depth knowledge of software processes, quality assurance, test planning, and QA testing tools. **Primary Responsibilities** * Understand and follow GlobeStar’s ISO\-13485\-2016 Quality Management System, and all relevant operating procedures and work instructions. * Develop, document, and execute test protocols and cases for Connexall applications that can vary in complexity from software\-only testing to integrations with multiple external hardware and/or software systems. * Report and track product defects using industry\-standard tools. * Assist in creating test plans in partnership with development and subject matter experts . * Work closely with software team throughout the development process to create test scenarios for developed product features. * Track defects to closure and retest the defects as required. * Post production support in reproducing production issues. Working closely with other departments and communicating with the end user to find the root cause of the incident reported. * Advise QA Team Lead and peer team members on leveraging test assets and practices across the team. * Support troubleshooting through solid analytical reasoning. * Create and maintain integration guides. * Prepare and maintain comprehensive documentation of all processes and deliverables. * Other duties as assigned **Qualifications** * Bachelor’s Degree in Computer Science or Engineering, or equivalent, with 2\+ years of professional testing experience in an organization working on software QA. * Strong technical skills in basic networking and technologies (TCP/IP, UDP, HTTP, SMTP etc.) * Strong technical skills with Windows Desktop and Server operating systems including set up and configuration * Strong technical skills on both Android and Apple iOS devices and their related operating systems. * Solid experience with test case management and reporting * Excellent understanding of API, Web service, console application, and windows services. As well as testing techniques and tools to support the QA cycle. * Extensive experience using test case, Bug Tracking, and other QA tools (Testrail, Jira, Fogbugz, etc). * Experience with basic port and vulnerability scanning tools an asset (OpenVAS, Nessus, NMAP,etc) * Good command of English, both verbal and written (ability to write technical documentation and communicate with product teams) * Strong analytical and problem\-solving ability * Self\-motivated / able to work on multiple tasks without constant supervision * Ability to prioritize, focus and drive tasks to completion * Ability to analyze software data flows, establish, design and document test methodologies * Ability to run test scenarios, analyze and document test results and identify and report defects * Excellent inter\-personal and communications skills **Benefits** * Competitive annual salary. * A rich benefits package, including medical and dental. * Professional Development \& Training Opportunities * Education Reimbursement Program * Flexible Work Arrangements (Hybrid) * Collaborative \& Inclusive Work Environment Job Type: Full\-time Ability to commute/relocate: * Lagoa: Reliably commute or planning to relocate before starting work (Required) Education: * Bachelor's (Required) Experience: * Quality Assurance:: 2 years (Required) * TCP/IP, UDP, HTTP, SMTP: 1 year (Required) * Windows Desktop and Server: 1 year (Required) * Android and Apple iOS device: 1 year (Required) Language: * English (Required)

Canada Velha do Pombal 6, 9560-145 Lagoa, Portugal