Infrastructure and Support IT Technician - (m/f)

Description

Job Summary: Politejo is seeking an Infrastructure and Support IT Technician to implement, configure, and support IT infrastructures, provide technical support, and maintain systems. Key Highlights: 1. Integration into a growing multinational company 2. Comprehensive responsibilities in IT infrastructure and support 3. Collaboration across various technology domains Politejo, a Portuguese multinational company specializing in thermoplastic solutions for infrastructure, is seeking an Infrastructure and Support IT Technician (m/f). **Main Responsibilities:** · Implement and configure network infrastructures (switches, VLANs, firewalls, VPNs); · Support the installation and replication of AD, DNS, DHCP, and file servers; · Participate in configuring backup systems, restore policies, and redundancy; · Collaborate on applying GPOs, security restrictions, and MFA; · Support the installation and management of solutions such as GLPI, Snipe\-IT, and Zabbix; · Contribute to organizing and digitizing technical documentation; · Create and update network diagrams (physical and logical); · Perform diagnostics, interventions, and preventive maintenance; · Provide local and remote technical support to users (hardware, software, network); · Register and track requests via the helpdesk platform (GLPI); · Perform preventive maintenance interventions on PCs and equipment; · Install and configure equipment (laptops, printers, terminals); · Ensure continuous technical support to all group units. **Requirements:** · Higher education degree in Computer Networks and Systems; Computer Engineering; Information Technologies or related fields; · Experience with TCP/IP networks, VLANs, firewalls, and basic routing; · Basic knowledge of SQL database administration (preferably Microsoft SQL Server); · Knowledge of Windows Server (AD, DNS, GPOs, etc.); · Practical experience installing/configuring network equipment (Unifi, Mikrotik, Cisco or equivalents); · Knowledge of backup and recovery systems; · Ability to read and create network diagrams; · Strong communication skills when interacting with users from diverse departments and technical levels, with a focus on efficient and professional problem resolution; · Ability to communicate effectively and work collaboratively in teams; · Rigor, organization, and initiative; · Availability for regular travel to group units. **What We Offer:** · Integration into a growing multinational company; · Compensation commensurate with experience and performance. *By applying to this job posting, you authorize Politejo to collect and process your personal data. Personal data provided during the application will be processed and stored automatically and physically, ensuring confidentiality, and used exclusively for recruitment-related activities and, if applicable, for human resources management, fulfilling legal and contractual obligations.* *Politejo would like to respond to all applicants, but this is not always possible. Therefore, if you are not contacted within two weeks after submitting your application, please consider the process closed.* Selection Question(s): * Do you accept 100% on-site work? Work Location: On-site