Customer Manager - URGENT

Description

Job Summary: We are seeking an Administrative / Customer and Insurance Manager to join a dynamic team and deliver excellent service to clients in insurance brokerage. Key Highlights: 1. Integration into a stable and growing team 2. Continuous training and career progression opportunities 3. Collaborative and professional work environment **Administrative / Customer and Insurance Manager** If you enjoy working with people, have experience in insurance, and seek to join a dynamic team, this opportunity may be for you. **Who We Are** We are a growing company specializing in Insurance Brokerage and Credit Intermediation, focused on delivering excellent service to our clients based on proximity, trust, and personalized support. **What We Seek** ✔ Minimum 2 years of experience in Insurance Brokerage (eliminatory criterion) ✔ Fluency in spoken and written English (eliminatory criterion) ✔ Strong customer and results orientation ✔ Passion for the commercial area and client interaction ✔ Good communication and negotiation skills ✔ Organization, accuracy, and attention to detail ✔ Team spirit and positive attitude ✔ Proficiency in using computer tools **Main Responsibilities** \- Management and follow-up of the customer portfolio \- Issuance, amendment, and renewal of insurance policies \- Preparation and follow-up of quotations and proposals \- In-person, telephone, and email customer support \- Commercial support to the team of consultants \- Management of administrative processes related to insurance \- Identification of cross-selling opportunities and customer retention **What We Offer** ⭐ Integration into a stable and growing team ⭐ Continuous training ⭐ Remuneration commensurate with demonstrated experience ⭐ Health insurance ⭐ Collaborative and professional work environment ⭐ Career progression opportunities **Work Location** Mafra Send your CV to **mafra@dsseguros.pt** with the subject line: **"Application – Administrative / Customer and Insurance Manager"** Salary: €1,100.00 \- €1,400.00 per month Benefits: * Meal card/voucher * Health insurance * Transportation allowance * Company mobile phone Work location: Hybrid remote work in Mafra