Summary: Join a multicultural team as a Russian-speaking Support Consultant to build a secure, functional, and collaborative digital community for a global social media network. Highlights: 1. Opportunity for rapid professional promotion and internal advancement. 2. Comprehensive training program provided for all experience levels. 3. Engage in a vibrant international environment with lifestyle benefits. Are you prepared to elevate your professional path within Lisbon's most multicultural corporate ecosystem? We are scouting for high\-energy **Russian\-speaking Support Consultants** to act as ambassadors for a dominant global social media network. In this role, you will be a vital link for an international user base, dedicating your efforts to building a digital community that is secure, functional, and highly collaborative. **Key Operations** ------------------ As a Support Consultant, you will drive customer satisfaction and maintain platform standards: * **User Communication:** Manage incoming digital chat and email inquiries from Russian\-speaking members regarding profile recovery, data privacy, and product features. * **System Diagnostics:** Research, identify, and resolve technical issues and user\-interface friction to optimize the overall user experience. * **Safety Guidelines:** Guide platform members on corporate safety policies and community guidelines to keep the digital ecosystem welcoming and safe. * **Quality Metrics:** Deliver swift, compassionate, and professional assistance to satisfy established departmental performance goals. **Ideal Profiles** ------------------ We prioritize potential over deep technical backgrounds. If you bring the drive, our robust, fully compensated training program will provide the expertise. * **Language Capabilities:** Native\-level or fluent command of Russian, paired with a solid intermediate level of English (B2 level) for corporate training and internal team collaboration. * **Legal Standing:** You must already hold valid legal authorization to work in Portugal. Eligible documents include a Portuguese Residence Permit (*Título de Residência*), an EU Passport, or certified Refugee Status. * **Important Eligibility Note:** This role does not offer visa sponsorship or international relocation. Applicants residing outside of Portugal will not be considered. * **Experience Level:** Open to candidates from all industries. While a background in customer support or guest services is a plus, it is completely optional. * **Roster Adaptability:** Fully prepared to work a rotating, flexible schedule within a lively, team\-oriented workplace. **Pay \& Operational Schedule** ------------------------------- * **Gross Remuneration:** €1,237 per month (calculated on a standard 12\-month calendar). * **Weekly Commitment:** A steady 40\-hour work week split across 5 working days. * **Daily Shift Structure:** 8 active working hours per day, supplemented by a 60\-minute lunch break. * **Operational Hours:** Rotating shifts scheduled Monday through Sunday, operating anytime between **07:00 AM and 00:00 AM (Midnight)**. **Corporate Perks \& Culture** ------------------------------ * **Internal Advancement:** Great opportunities for rapid professional promotion; our entry\-level associates frequently advance into Quality Assurance, Corporate Training, and Team Leadership roles. * **Health \& Well\-being:** Comprehensive private medical insurance packages along with dedicated employee wellness benefits. * **Modern Environment:** Work out of a premium, state\-of\-the\-art office complex alongside a vibrant international team representing over 50 different countries. * **Lifestyle Benefits:** Take advantage of complimentary local language courses, company\-funded surfing excursions, competitive sports tournaments, and regular team gatherings. * **Career Security:** Enjoy the peace of mind that comes with reliable, steady earnings tied to an industry\-leading global tech enterprise.
João Santos
Indeed · HR
João Santos
Indeed · HR
